Settings and activity
43 results found
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1 vote
Jean-Philipp SPIESS
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125 votesJean-Philipp SPIESS
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1 voteJean-Philipp SPIESS
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178 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Jean-Philipp SPIESS
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29 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Jean-Philipp SPIESS
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71 votesJean-Philipp SPIESS
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20 votesJean-Philipp SPIESS
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135 votes
An error occurred while saving the comment Jean-Philipp SPIESS
commented
One more thing! If you gave us placeholders for {arrivalDate} {departureDate} {personCount} and perhaps a few more, that would greatly help us tailor our Guest Journey mails to our individual needs.
Jean-Philipp SPIESS
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An error occurred while saving the comment Jean-Philipp SPIESS
commented
I would like to add, the same applies to all guest journe emails, like Pre-Start Emails etc ... ! Especially there!
An error occurred while saving the comment Jean-Philipp SPIESS
commented
I would like to second the comment from Magnus! For Expedia Collect or VeryChic guests for example rates must not be displayed in any guest journey mails!
It should be possible to just remove rates from reservations details placeholder. For example provide a placeholder for the templates without rate details, just arrival, departure, and guest count. -
153 votesJean-Philipp SPIESS
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4 votesJean-Philipp SPIESS
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6 votesJean-Philipp SPIESS
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3 votesJean-Philipp SPIESS
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9 votesJean-Philipp SPIESS
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132 votes
Hello Mewsers,
We are very happy to announce that you are now able to view reservation notes in the Mews mobile app.
In order to view notes, select a reservation in the Mews web application > and add a note from the properties tab. Once the note has been saved, you will be able to view the note in the space details section of the Mews mobile app.
Jean-Philipp SPIESS
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An error occurred while saving the comment Jean-Philipp SPIESS
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It is absolutely necessary to have separate note categories for different departments. Reservations notes are often cluttered with automatic comments from OTAs and those are shown to housekeeping, too. It cannot be expected from housekeeping staff to weed through a sea of notes to find the relevant information for each room. This must be a separate note cetegory where reservation or front office can enter only a short comment for housekeeping (like "baby cot" or "allergy friendly blankets") - this field should be displayed in the app for HK and/or the housekeeping report.
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9 votes
Review of Mews Search starting and in exploration phase
Jean-Philipp SPIESS
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11 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Jean-Philipp SPIESS
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9 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Jean-Philipp SPIESS
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23 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Jean-Philipp SPIESS
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31 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Jean-Philipp SPIESS
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9 votesJean-Philipp SPIESS
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I think it's important to not confuse leisure travellers with an option to provide company billing details during Online-CI. It should be a visible, but not interrupting or complicating the straight forward CI process. An option to provide an alternative / company billing address should be available though, at the latest during Online CO.