Adding additional placeholders to emails
We would like to add those additional placeholders:
{CompanyAddressLine2}
{CompanyPostalCode}
{CompanyCity}
{CompanyCountry}
{DateGroupCreated}
{GroupArrivalDate}
{GroupDepartureDate}
{SpaceCategorySummary}
{SumAdultCount}
{SumTotalPrice}
{ConfirmationNumber}
{RequestedCategory}
{AdultCount}
{ChildrenCount}
{Rate}
{Products}
![](http://www.gravatar.com/avatar/8f2c5ae78270250f7fb2dbabc1c2f924?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Helene Larochelle commented
The current placeholders are extremely limited. Especially being forced to use the Mews formatted booking details component. It does not match our branding or email style at all and looks extremely out of place.
I agree with there being a need for most of the proposed placeholders in this thread.
Please add these, especially those pertaining to basic reservation details.
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Alessandro Bottero commented
"Besides such placeholder, ideally being able to actually influence the {DetailsHtml} with regards to formatting is perhaps more important"
This is critically important - our email formatting and hard work building HTML templates is pointless if the details come out with MEWS formatting (font size, font etc)
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Andreas Westenbrink commented
Being able to use {ServiceName} instead of {CompanyName} would really make sense, for those of us managing multiple properties in one Mews environment!
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Felix Helbling commented
The comments show that the existing placeholders are not sufficient, especially for confirmations of group reservations and also for individual reservation confirmations, and that there is a great desire for additional placeholders.
Sometimes there are also missing placeholders, which could be derived from existing information. Currently, for example, the placeholder "Sehr geehrte" or "Sehr geehrter" is missing. This could be derived from {titlePrefix}. It would be helpful if the user could create placeholders and define the content with a formula. So for example many more text modules could be created individually and mail templates could be automated better.There are always situations in which a reservation confirmation should be individually adapted to the guest. Furthermore, there is currently no possibility to check a mail before sending it to the guest. It would therefore be helpful to have a mail preview before sending, which could be adjusted manually.
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Maurits Bots commented
Besides such placeholder, ideally being able to actually influence the {DetailsHtml} with regards to formatting is perhaps more important
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Diana Roy commented
Adding the a placeholder "confirmation number" in the Before start email would help guests to check in via Kiosk (who dont want or can use the QR code).
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geraldine.derrien commented
Please develop the placeholder for check out invitation or provide a link to do it
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Romain Nouail commented
In addition with all those comments,it could be very helpfull for us to have a placeholder for the name of the reservation/front office agent sending the mail. It would allow us to personalize at the best our communication with the guest.
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Allister Dunlop commented
Would like to add company / agent details to the different mail templates, especially the quotation mail template and or guest & booker confirmation mailers
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Maxime den Houdijker commented
Would be useful if add ons can be added for product information. Such as;
Products:
{product1} Breakfast Price
{product 2} Parking Price -
gianluca.sapienza commented
I suggest to add also these placeholders usables, for example, inside preformatted URLs:
{ArrivalDate}
{DepartureDate}
{PropertyName}
{PropertyCity}
{PropertyName} -
Diana Roy commented
Hi there, for Booker confirmations subject {owner} would be great, because there are some secretaries, who wants to get the guest name in the subject of the Email. Thanks, Diana
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Benjamin NIEDERBERGER commented
Additional placeholders that would be useful:
{Reservation ID}
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Carl Rosenberg commented
Additional placeholders that would be useful:
{Amount paid}
{Amount Outstanding} -
Anonymous commented
Hello Mewers,
We would love to have access to more placeholders, in order to have a perfect mail adapted to our establishment !
Please help us make a good publicity of Mews ;)
Regards,
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Margit Jõerand commented
Currently guests will be directed to Trip Advisor with {shareExperienceHtml} to leave a review but it should be an option to direct guests to Google reviews as well.
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FUAJ Administrateur commented
Create a new placeholder for display all booking details from arrival date to departure date with column
- Consumation date
- Product name or night
- Total quantity
- Unit price
- Total price -
Anonymous commented
In order to be able to create clearer and more accurate quotes for the groups, we should be able to see the following information displayed thanks to the following 18 placeholders:
GroupName {}
{} CompanyAddressLine1
{} CompanyAddressLine2
{} CompanyPostalCode
{} CompanyCity
{} CompanyCountry
{} DateGroupCreated
{GroupArrivalDate} (Arrival date
{GroupDepartureDate} (Departure date
{} SpaceCategorySummary
{} SumAdultCount
{} SumTotalPrice
{} ConfirmationNumber
{} RequestedCategory
{} AdultCount
{} ChildrenCount
{Missed}
{Products}These new placeholders should allow the summary of a group quotation to avoid the display of several detailed pages room by room as well as the sending of an email per room.
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Mews-AM commented
Adding the following placeholders to provide a summary of group reservation
{CompanyAddressLine2}
{CompanyPostalCode}
{CompanyCity}
{CompanyCountry}
{DateGroupCreated}
{GroupArrivalDate}
{GroupDepartureDate}
{SpaceCategorySummary}
{SumAdultCount}
{SumTotalPrice}
ConfirmationNumber}
{RequestedCategory}
{AdultCount}
{ChildrenCount}
{Rate}
{Products}On behalf of HI France