Hi Mewsers!
You can now disable the QR code from all guest-facing emails through the Settings.

To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.

If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.

Have a great day,
Aneta

Hi Mewsers,
we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

Have a great day,
Aneta

Hello Connor,

Thank you for the feedback.

It is currently possible to customise email templates per space category, by adding information in the free text field “Order email template” within your space category settings. The text will be added automatically at the bottom of the confirmation email when a guest books a reservation for that space category.

We do not currently have this feature for registration cards. We’ve updated your idea as one to be upvoted by the Mews Community.

Marked as a new idea! Waiting for external feedback and internal review.