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  1. In the MEWS interface you can see the Reason for State of a resource. However this isn't available in the API. Could this be added?

    1 vote

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    0 comments  ·  Connector API  ·  Admin →
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  2. We use Event Temple for everything Event related however charge clients through Mews. We have an issue where when posting charges from Event Temple to Mews, Mews will only read whole numbers. E.g we may charge an hourly fee for technical assistance of $40/hr. If the client needs 90 minutes of assistance we need to charge for 1.5 hours however Mews will only see either 1 or 2 hours and ignore anything past the decimal point.

    1 vote

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  3. I'd like the ability the pass an new CompanyId to the customer/update endpoint.

    1 vote

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  4. We need to get notification via Websocket or Webhook about Accounting Item updates, especially about payments.

    3 votes

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  5. I'm missing an web-socket event when a customer is updated.
    This is very much needed for updating the corresponding data in our system.

    2 votes

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  6. In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
    But this field is not available uisng API.
    We need it to identify cheque (n° of cheque)

    21 votes

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  7. Open API for Starter and Pro Package

    3 votes

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  8. This negates the need to poll for updates to determine if a guest has paid.

    3 votes

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  9. Here is an example error message I received, containing GDPR data. This makes it so we can't just log the data.

    {
    "Message": "Assigned space is not available for check-in. Please assign an inspected space and try again. (XXXX, YYYYYY; BBBBBBBB (1111111111111, John Doe, 6/12/2023 - 6/19/2023, 417))",
    "Details": null
    }

    I suggest moving the GDPR data to the (apparently) unused "Details" field, or create a new field to store that data. Or maybe make a "GdprSafeMessage" field.

    1 vote

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  10. We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.

    We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.

    Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.

    13 votes

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  11. When requesting Resources with "ResourceCategoryImageAssignments" extent enabled, images are returned with order based on the created/updated time (oldest first, newest last).

    That means it ignores the image order set in Mews Operations "Space Categories" UI.

    JSON should return the Image Assignments based on this order OR should return a property named "order" with order integer as value.

    1 vote

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  12. When connecting MEWS with a PBX, the phone in the physical room is defined as a Space, or resource, in MEWS.

    The name of the Space is the actual phone extension number, often the same as the room number.

    As only one resource can be associated with a Reservation, we run into a problem when a room/suite is equipped with more than one phone, not uncommon in "high class" hotels. Each of these phones (=MEWS resources) needs somehow to be associated with the same Reservation.

    2 votes

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  13. Would you please add a new endpoint tasks/update to your Connector API ? While a task is being completed on our ERP we would like to update mews with the latest action performed on such a task. Many thanks in advance

    5 votes

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  14. While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.

    6 votes

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  15. Federation between Mews and Office365 or any SAML / OIDC compatible service would be very helpfull. In that way it is possible to control user authentication better.

    1 vote

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  16. A customer currently has the parameter which is not editable via api request, since it's supposed to be the website language of the guest within the Mews UI.
    We would need an additional, editable parameter for language.

    3 votes

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  17. Hi, we are having some problems generating a Dotnet (6) client from the Connector API specification in Visual Studio 17.4.0 on Windows 10.

    The root cause seem to be that languages like C# (.NET), Java, and go, do not support "discriminated unions".

    Steps to reproduce:

    1. Create a new Dotnet (6) project in Visual Studio
    2. Open “Connected Services”
    3. Add the Connector Open API specification
    4. Build the project
    1 vote

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  18. Hi,

    It would be great if Mews provide createdby/updatedby or some boolean identifiers to identify the source of action.

    Usecase : Customer creation/update : External API consumers sends customer (loyalty members) profile updates to mews via API calls, Mews in turn sends Webhook events whenever customer updates happens via API calls or Manual updates. As we seek to maintain the synchronisation of customer profiles in both Mews and CRM system, the update events goes to infinite loop if we don't stop using an identifier. for example, Customer profile is updated in CRM then CRM triggers an updated event, this results…

    1 vote

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  19. If you receive accounting items via reservations/getall with extent of items, you will receive a "name" field. This "name" field is what the customer sees:
    Things like: Tourism Fee (Adults), Night 22-12-2022.
    But if you query accountingitems/getAll for a specific reservation, you do not get this "name" field. You only receive a revenue type with a possible discriminator.

    Please add the "name" field too...

    2 votes

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  20. When downloading Accounting Items through the API, it would be very useful to see the original currency and original amounts as well. We have some internal processes, where we need to see the original transaction details.

    One additional "section" in orderItems: OriginalAmount
    One additional "section" in paymentItems: OriginalAmount

    This would also save some round trips with cashier transactions as we would have the needed currency in one run.

    6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. It would also be great if you could shed some more light on the internal processes where the original currency information is needed! 

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