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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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155 results found

  1. Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.

    5 votes

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  2. Hi,

    in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.

    2 votes

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  3. Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.

    By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.

    3 votes

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  4. There is no means for integrators to inform guests how or when their payment will be settled in MEWS.

    It would be helpful if MEWS could expose this in the rateGroups/getAll endpoint.

    4 votes

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  5. If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.

    Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.

    Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.

    Thanks.

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  6. Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?

    19 votes

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  7. The new reservations/getAll endpoint & the new bills/getAll endpoint both use a new AccountId(s) field. This field can contain a customer or a company.

    In the case of the reservation AccountIds field, we would possibly need to do two requests per AccountId to fetch the required information.

    It would be a lot easier if there was an accounts/getAll endpoint where we could fetch the information with just a single request.

    7 votes

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  8. 3 votes

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  9. Some properties needs a proforma invoice to share with the customer before the real one after checkin or check out. Mews has this funtionality only via back offie, but not from the API.
    We need ta way/method to generate using Api the following documents:

    • proforma invoice/bill preview

    Thank you in advance.

    1 vote

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  10. From an accounting perspective, we need the invoice date, this is either IssuedUtc or TaxedUtc to post the invoice and do all tax stuff. Filtering bills/getAll by this dates is a must to post invoices correctly.

    The other part is match the accounting data with Mews data, we will need a Issued/Taxed filter on the Invoices and Bills report in the Finance module. I've voted for another idea that asks for this: https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/37312936-additional-filter-options-on-bills-invoices

    1 vote

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  11. Es wäre super einen zusätzlichen Filter im Marketplace zu haben, um in den jeweiligen Kategorien noch feiner zu sortieren. Z.b. in 'Gebäudemanagement' nur die Schlüsselsysteme zu finden.
    In der Kategorie 'Gebäudemanagement' sind eine Vielzahl mehr Themen und es ist wirklich schwer entsprechende Anwendungen rauszufinden.

    1 vote

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  12. In addition to the "Connector API: Settlement Rules" request (see link), it would be really helpful to see the details of all planned and triggered settlement rules per reservation.

    So we could more accurately inform the guests how and when their payment will be settled and charge them immediately if an already triggered settlement request has failed.

    https://feedback.mews.com/forums/955688-connectivity/suggestions/48075500-connector-api-settlement-rules

    1 vote

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  13. The new "Simple modification and re-issue of issued debit invoices or closed invoices" function means that payments are received from the payment/getall or accountingitem/getall endpoints that should not be considered as payments from an accounting point of view, as they do not generate a cash flow.
    However, there is currently no way of identifying them, apart from excluding all payments that are not associated with an accounting category.

    https://help.mews.com/s/article/How-to-reissue-an-issued-invoice-or-closed-bill-to-make-changes-and-issue-refunds?language=en_US

    https://help.mews.com/s/article/How-to-change-the-bill-owner-s-address-on-an-issued-invoice-or-closed-bill?language=en_US

    1 vote

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  14. In the Rates API, I can search by "ExternalIdentifier", which is "Rate key" in the UI.

    Under Space Category in the UI, I also have a "Space category key", which, however, is NOT searchable by "ExternalIdentifier" in Resource(Categories)/GetAll.

    This seems odd to me, because I can only imagine that that is there for the same intended purpose as with "Rate key". However, it is not implemented. Could this be implemented, please?

    1 vote

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  15. With the current endpoints we can pull all available rates. However, some of the rates are restricted, which we only know about when creating reservation.
    Ideally, Mews would provide an endpoint with takes restrictions into account, so only actual available rates are provided.

    1 vote

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  16. Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).

    2 votes

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  17. Both services/getAvailability and rates/getPricing support one single ServiceId parameter.
    Extending them to support multiple ServiceIds would lower number of API calls and help to minimize 429 error. Too many requests, when the limits are "used"

    5 votes

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  18. Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories

    2 votes

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  19. There is currently no way to know when two accounts have been merged which leads to deprecated data in the partner system

    2 votes

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  20. When using the connector API I would like to get add company id's to get vouchers linked to those companies.

    1 vote

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