102 results found
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Connector API: Add get auto-login link for reservation online check-in
API POST parameters:
- Reservation ID
- Client Token
- Access token
Returns link to auto-login for reservation online check-in
Use Cases:
Send scheduled transactional emails for costumers to fill the check-in online.
Ops team doesn't have to trigger the email manually via Commander.
Push more relevant information inside the email.
Don't get emails from a different domain for the online Check-in.
Get ownership of the tone in the communications with our clients.
57 votesWe reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.
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Attach Company Id to bills
Currently unable to attach the company to a bill via Connector API. Having this enables possibility to fully automate bill management for corporate/event bookings.
One way could be to allow integration partners to specify CompanyId in the bills/add endpoint.
30 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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PayPal as an External Payment Type
Paypal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.
30 votes -
Payment Requests on the API
The new Payment Requests feature is great, would be useful to have the functionality added to the API so you can generate payment requests from integrations.
29 votesHello,
We would like to hear if you’d have an interest in this idea, if yes, please upvote!
Thanks,
Jovana -
Connector API: Update Reservation with Notes
Integrators are currently not able to update a reservation already existing in Mews with notes. Creating an update reservation endpoint would allow an integrator to do so.
27 votes -
Expose "Reservation Source" field via API
It would be useful to add the new field "Reservation Source" to the API as many hotels use it interchangeably with "Channel Manager" to indicate channel information.
23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Connector API: Get all employees
Currently via the Connector API, you're not able to retrieve information about employees in the enterprise. With this endpoint, information such as creator and created date would be visible.
23 votes -
Endpoint accountingItems/getALL: return "external Identifier" field in PaymentItems
In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
But this field is not available uisng API.
We need it to identify cheque (n° of cheque)21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include Cancellation Reason in Reservations/getall
In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
- COVID-19
- Other
- Confirmation missed
- Booked elsewhere
- Force majeure
- Guest complaint
- No show
- Price is too high
- Service not available
- Input error
- Invalid payment
- Travel agency
- Requested by guest21 votes -
Connector on Server
Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.
We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.
We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.
Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see…
21 votesA short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks.
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Connector API: Remove stay products from reservation
With this endpoint, an integrator would be able to remove a stay product from a reservation through the Connector API.
18 votes -
Connector API : send rates policy
We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.
17 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extract Rate Segment and Rate Descriptions through rates/getall API call
The current rates/getall API call does not bring up the Rate Description and Rate Segment.
Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.
Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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iDeal as an External Payment Type
iDeal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.
14 votes -
Add the Booking reference of the B2B client on the API for invoices no related to reservations (ie: invoices corrections related to others w
In the information that Mews sends, the booking reference of the BtoB client should be added.
Indeed, when transmitting an invoice to the BtoB client in order to post the invoice, the BtoB client needs its booking reference. Without this information there is no way for them to post the invoice. This is an obligation for most of the BtoB clients such as HotelBeds, Bookings, Webbeds...
Nowadays the booking reference information is only included into the API when the invoice is linked to a reservation.
Nevertheless, Mews allows to create bills to correct invoices. In those cases, no booking reference…
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to cancel Accounting items
We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.
We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.
Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.
13 votes -
accounting items have no date created/modified/cancelled
You can not gather some historic information about accounting items:
- When was it created?
- When was it last modified?
- When was it cancelled (/closed)?11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mobile discount option
We should be able to have the option of offering mobile rates discounts in the booking engine such as most of booking engines and OTAs.
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Connector API: Inform integration partner of Merged profile
We would need to have a message/notification informing integrated CRM of Merged profiles via Connector API
10 votes -
CHECK IN/OUT TIME
Pull the guests "check in and check out time" data from the channels and update directly to the reservations "arrival" section.
At the moment this information goes to "notes" but it would be great to have it automated.10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews
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