163 results found
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Channel: Booking.com no-show and credit card reporting
Report invalid credit cards, no-shows, and cancellations because of an invalid credit card.
110 votes -
Marketplace: Google Hotel Ads integration
Google have recently unvield their Google Hotels platform. Google Hotels connects to all major OTA's and compares rates.
It is possible for Mews to build a connection directly to Google Hotels. Upvote this request to show your interest.
84 votesHello from the Mews product team!
We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
Kind regards,
Mews Team -
Salto Integration - Check in & check out date time format
Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.
Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.
We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…
28 votes -
27 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes from
February 5, 2021 – https://www.mews.li/app/release-notes. Thank you again for sharing your idea! -
Channelmanager API Submit Title
Currently, the Channelmanager API does not support the field title, so the channel manager cannot transmit the title/gender of a reservation.
When trying to send a pre-stay email to this guest, it is then impossible to have a proper salutation in German, as it would require the title (Sehr geehrter HERR/FRAU ...).
Please add a field Title to the channel manager API as it is already present in the Connector API.
23 votesHello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Now to make it available, your channel manager provider should update the integration.
Thank you again for sharing your idea!
Kind regards,
The Mews Team
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22 votes
Information is already available to all integration partners who can choose to display it on their hardware or in their system.
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Connector on Server
Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.
We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.
We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.
Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see…
21 votesA short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks.
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Marketplace: Directly connect to Booking.com
Mewsers who list their property on Booking.com must connect this channel via a channel manager. Mews are exploring the option to directly connect Mews to Booking.com to avoid the need of having a Channel Manager in the middle.
Supported features of this connection would be:
Availability, Restrictions and Inventory pushed to Booking.com .
Reservations downloaded every 30-60 seconds.
For newly onboarded properties, automatically import future Booking.com reservations when you enable the integration for the 1st time.
21 votes -
Email consent via Channel Manager API
We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.
17 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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snelstart
missing integration with snelstart
www.snelstart.nl14 votesHello from the Mews product team. We are so pleased to let you know that the connection to Snelstart is available through one of our partners Omniboost. If you are looking to connect, please reach out to our integrations team to enable the connection. Thank you again for sharing your idea!
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Marketplace: Add Micros as a connectable POS
Micros by Oracle provide a POS within the hospitality industry. Whilst Mews would not build a connection towards Micros, Micros can connect to our API. Upvote this topic to let the Micros POS team know you would like them to connect to Mews!
14 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes and is unlikely to be delivered. Thank you for sharing your suggestions.
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Amadeus Advanced (Delphi) Integration
Integration to Amadeus Advanced (former Delphi)
13 votesHi Mewsers!
I know it's taking time but we are almost there! Keep an eye on our release notes and thank you for your patience.
Kind regards,
The Mews team
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Channel: mapping once products
It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.
12 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered due to technical complications. However, we do agree that this is important to package once products, so we will continue to think about the best solution.
This article (https://help.mews.com/s/article/products-and-channel-manager?language=en_US) explains why it's not possible to map products once or per stay. As a workaround, we can sugges to map such products directly in the channel manager extranet, so they can be booked as an add-on by guest, while making a reservation.
Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Channel: Add DIRS21 Channel Manager
DIRS21 provide a channel manager within the hospitality industry. If you would like to vote for DIRS21 to build their channel manager towards Mews’ Api then upvote this topic!
12 votesHello from the Mews product team.
We are so pleased to let you know that your integration request has been released, and the partner is officially connected and available on Marketplace. Please check out our onboarding help guide here for more information.
Thank you again for sharing your idea!
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Dormakaba - Oracode integration
Dormakaba's product Oracode which generates pin code doesn't integrate with Mews. It does connect to Hotello, though, so prospects/clients are looking for this.
11 votes -
11 votes
Hello from the Mews product team,
We are so pleased to let you know that your feature request is being developed. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Zapier: "Add action to close same-day bookings"
Hi there, Mews Team!
Laurie here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.
Specifically, they'd like to see an action that would let them close bookings at a specified time every day.
An example use case for this would be to ensure same-day bookings aren't made after a certain time of day.
I don't see this available in the API at this time:
https://mews-systems.gitbook.io/connector-api/operationsBut if this is, or would be, possible, we'd love to hear it!
11 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. [reason] Thank you for sharing your suggestions.
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Channel: Add additional space classifications
Apartment groups and vacation rentals have a wide range of space classifications. If you would like Mews to add more space classifications to the Channel Manager API, upvote this suggestion If you have a specific preference, leave a comment.
Here's a few options:
- Guest house
- Lodge
- Castle
- Boat
- Cottage
- Camping
- House
11 votes -
Keys ≠ Check-out time
Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.
10 votesMost key cutter solutions allow for the configuration of this on their own software. As we'll want to avoid redundancies, we are unlikely to deliver a change in Mews on this.
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CHECK IN/OUT TIME
Pull the guests "check in and check out time" data from the channels and update directly to the reservations "arrival" section.
At the moment this information goes to "notes" but it would be great to have it automated.10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews
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