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102 results found

  1. Hi Mews team,

    We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.

    However, the Distributor states that customer will "pay" the 1%.
    For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
    Mews Distributor currently states that the customer will "pay £3.50".

    This is incorrect, as full payment, not a remainder, will be taken on arrival.

    Can we please have the wording changed from "pay" to "pre-authorized" or similar.

    Thanks!

    4 votes

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  2. The booking engine always defaults to tomorrows date

    · Given that we are a seasonal property please can we default to our winter opening date... as irritating for people to search for rates over the period that we are closed

    5 votes

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  3. I guess this is a bug in the API.
    The call never returns any CompanionIds within a reservation. The companions have been added both, by API Call and via the MEWS frontend

    1 vote

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  4. Price shown on Booking engine is always in Euro first.
    This is not convenient for guests who book outside euro countries.
    If guests select their language then rates change in their selected currency automatically.
    It is so much easier for them to understand the price.

    6 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  5. We would need to have a message/notification informing integrated CRM of Merged profiles via Connector API

    10 votes

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  6. being able to attach multiple TA or company profiles

    4 votes

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  7. iDeal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.

    14 votes

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  8. By doing more actions Mews to Mews on Zapier we would be able to have an infinite possibility of automations in various fields such as :
    - payments : charge 50% remaining of a flexible rate, 30 days before arrival
    -preauthorisations : on day of arrival, charge automatically the preauthorisations. If failed send email to team and guest...
    - out of order : if maintenance issue task, turn property to OOO
    -...
    If doable the possibilities would be endless and allow advance users through automation to personalize/automate their PMS

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  9. Nikki here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.

    Specifically, they'd like to be able to trigger a Zap off when a new guest checks in at a Mews kiosk (in order to send notifications to their team that the guest has arrived).

    2 votes

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  10. Ability to cut a key for a bed in a dorm in a suite

    2 votes

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  11. In our MEWS Distributor we have a widget comparing our prices with booking.com / expedia / hotels.com: "Book online, get more"
    I would like to be able to change this text. I would like to change it into "Book online, pay less" and change "prices" in "rates"

    2 votes

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  12. Currently the [PlatformAddress]/api/connector/v1/reservations/updateCustomer endpoint only accepts a single ReservationId

    If it could accept an array of ReservationIds this would allow us to perform batch updates of customers on a selection of reservations in a single API request as opposed to many repeated requests.

    Thanks!

    2 votes

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  13. Assaabloy provides now door locks solution with possibility to the guest to press a button to set status do not disturb or make my room.

    Does the DND/make my room status communication between Commander and Assa Abloy could be developped ?

    Then communication between commander and roomchecking ?

    9 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  14. [PlatformAddress]/api/connector/v1/products/getAll to contain a filter for "Offer to customer" products or to contain the flag in the response so that an integrator can understand which products are destined for customer sale and which are internal use only

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Show only relevant products on specific rates (e.g. no breakfast at room including breakfast rate)

    5 votes

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  16. Pull the guests "check in and check out time" data from the channels and update directly to the reservations "arrival" section.
    At the moment this information goes to "notes" but it would be great to have it automated.

    10 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews

  17. When you are in a channel manager rate in the channel manager mappings and you click the 'X' in the top left it puts you back to the main channel manager settings page rather than the list of channel manager rates.

    When you're trying to delete a space category you need to unmap it from the channel manager rates first, if you have a lot of rates this becomes very time consuming when it's putting you back to the main page each time.

    Generally this could be made easier with an "unmap from all rates" button

    7 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews

  18. Integrators are currently not able to update a reservation already existing in Mews with notes. Creating an update reservation endpoint would allow an integrator to do so.

    27 votes

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  19. Create and update Booking.com property information from Mews.

    • Create & update new rooms, including photos & descriptions
    • Update photos of existing rooms
    • Create new rates
    • Open or close an entire property.
    4 votes

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  20. With this endpoint, an integrator would be able to remove a stay product from a reservation through the Connector API.

    22 votes

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