488 results found
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Communicate negative inventory to CRS when oversold
We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.
6 votes -
Planned and Triggered Settlement Rules
In addition to the "Connector API: Settlement Rules" request (see link), it would be really helpful to see the details of all planned and triggered settlement rules per reservation.
So we could more accurately inform the guests how and when their payment will be settled and charge them immediately if an already triggered settlement request has failed.
1 vote -
Integration to Ordermate (M&L Solutions)
Ordermate along with SwiftPOS are both regionally (APAC) and globally viable POS Solutions from the holding company : MSL Solutions.
Mews will benefit from integration to both.
1 vote -
"Space category key" searchable by "ExternalIdentifier" on Resource(Categories)/getAll?
In the Rates API, I can search by "ExternalIdentifier", which is "Rate key" in the UI.
Under Space Category in the UI, I also have a "Space category key", which, however, is NOT searchable by "ExternalIdentifier" in Resource(Categories)/GetAll.
This seems odd to me, because I can only imagine that that is there for the same intended purpose as with "Rate key". However, it is not implemented. Could this be implemented, please?
1 vote -
Mews to Deliver the bluetooth Download for customers when the customer checks in on line (Onity). At present this is a manual process
Mews to delver the bluetooth email to customers when the customer checks in on line. At present bluetooth keys need to be 'cut' when the customer is checking in at desk - which kind of defeats the purpose of this function.
We are integrated with Onity - other PMS systems have this function. So surely Mews can deliver this with ease.
1 vote -
Merge services/getAvailability or rates/getAll with GetAllRestrictions
With the current endpoints we can pull all available rates. However, some of the rates are restricted, which we only know about when creating reservation.
Ideally, Mews would provide an endpoint with takes restrictions into account, so only actual available rates are provided.1 vote -
Delete rates
Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).
2 votes -
Missing integration with Primavera accounting
Primavera is one of the most used accounting solutions in Portugal. Mews currently does not support this integration
10 votes -
accept list of serviceId in services/getAvailability and rates/getPricing
Both services/getAvailability and rates/getPricing support one single ServiceId parameter.
Extending them to support multiple ServiceIds would lower number of API calls and help to minimize 429 error. Too many requests, when the limits are "used"5 votes -
rate adjustments
Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories
2 votes -
1 vote
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SevenRooms integration
A Mews / Mews POS <> SevenRooms integration is increasingly requested by existing Mews clients and prospects alike.
4 votes -
Dormakaba - Oracode integration
Dormakaba's product Oracode which generates pin code doesn't integrate with Mews. It does connect to Hotello, though, so prospects/clients are looking for this.
12 votes -
Filter vouchers by company ids
When using the connector API I would like to get add company id's to get vouchers linked to those companies.
1 vote -
5 votes
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Salutation consistency
As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
Please do not have a difference between profile and API of the Title field.The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.
2 votes -
hotek Guest key with common doors attached
Be able when making the key for the Guest Room to indicate if a Common door like Garage should be included. This can be done with clicking on the common door, like done in Fidelio, by showing when you make a key a option grid where you can check eg: Garage checked to include access to the garage with your guest card to. This tick writes a 1 on Position 14 on the card.
1 vote -
Filter Items for Type or/and subType
we are retrieving reservation data and are looking for the attached products.
Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.21 votes -
Move Positions with 0 value
Atm it's not possible to move any position with a value of 0 to an open bill. Since we customize our bills in another way as Mews usually does, we need to move all reservation items to an open bill. This way we can pay all reservation items, close the bill, checkout the reservation and receive a pdf in the end.
Some of our hotels place 0 value positions on their reservations as reminders. Atm it's not possible to checkout those reservations, since not all reservation items get on the same bill and therefore we cannot "pay" all reservation items.
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10 votes -
Diffusive overbooking strategy also pushed to channel manager
Currently in MEWS you can set a diffusive overbooking strategy, meaning when overbooking in lower room type availability is taken out of higher room types. This to avoid overbooking on house level.
However this is not forwarded to the channel manager. Meaning that even when MEWS is not bookable anymore, online on the OTA's we still are.
It would be great if this feature would be pushed (automatically) to the channel manager as well (when MEWS strategy diffusive is chosen).
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