118 results found
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Identity Card
Add ID card number on police card
So we won't have to ask them again to enter this information1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Add a note for client when creating a reservation
That will be very useful to have the possibility to add a note for the customer when creating a reservation. This feature would prevent us from having to send additionnals e-mails. For the moment we only have the possibilty to add a note for ourselves...
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Reservation Custom Fields or Tags
Having the ability to add custom fields to the operator system would be extremely helpful for specific use cases outside of the general hotelier playbook. Tags would also achieve the same result.
Example: ability to tag or flag reservations with "vehicle information" or "Missing ID" etc would allow for fine tuning reports. Currently, we have to add product rules with no value to flag reservations. It's a workaround, but would love to see the addition of tags and custom reservation fields.
6 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Alert for Online Check-in completion & Guest profile updates
Optional alert setting that sends an email or dashboard alert when a guest completes Online check-in or updates information in their profile. Most specifically to my desires would be to get alerted when a Creditcard has been added as we use this to indicate a guest would like to move forward with a held reservation & trigger when a guest is going to be allowed to enter their room.
4 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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13 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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preset individual option period
It would be nice if you could set the option period individually and preset it somewhere. Because 1 week is way to long. we would prefer 2 d
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Document Dump for clients
just a folder where we can put things like emails and other documents for our clients. this could us local space and encrypted by mews as to not overload your servers
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Show company name on timeline (option)
It would be good to get the option to change the timeline view and display the company name instead of guest name / sometimes we need to be able to see which companies have guests staying, now you would have to click into each booking to find this out
17 votesHello from the Mews product team. Unfortunately, we are not going to work on this request in short terms (3 to 6 months). Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
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nationality on registration card
we had a comment from a guest who took objection over the fact he couldn't put in "british" as nationality. it comes up as "UK of GB...."
could we get this changed please?2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Titles: Incorrect translation of Ms to Miss
At the moment, in the front end, it is possible to use titles Mr, Mrs and Ms. In the API, this then becomes Mister, Misses, Miss.
There is a difference between Ms and Miss and someone who is a Ms is not necessarily a Miss. There should be a way to indicate that a female guest does not want to share their marital status - by at least introducing two different titles for Miss and Ms in both Front End and API, but better still by updating the titels altogether to reflect modern age.5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Be able to add more options on the regstration card (specially during the corona crises)
example: how did you travel to the Netherlands? Do you have any coronavirus symptoms? What if the motive of your visit (with options): 1. Business 2. Staycation 3. Leisure etc
18 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Add new customer with ID card
It would be much quicker if a new customer can be added with an ID card when the guest is at the reception to check in. In that case the details wouldn't have to be filled in manually.
Besides that, I don't know if it's our scanner or the Mews software, but it does some strange things with the cards sometimes. Making men women, reading expiration dates as a date in the past (1930-2030), not reading numbers, changing nationality, sticking first names together... Quite annoying and confusing for our accountant.1 voteHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Stateless Option in Nationality List
Hi there,
I would like to suggest Mews add the "Stateless" Option in the Nationality list in order to be inclusive in case a guest is actually a Stateless person, to adequately communicate the guest data to the Police and to have more accurate data for our internal analysis
Thank you
1 vote -
Display creation date of files added to guest profile
in order to provide proof for the date of digital signature of the registration card we need the creation date of the digital registration card available in Mews PMS.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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create custom fields for customer / guest profiles
It would be great if you could add custom fields to a customer profile to save specific information.
We would need that for example to save information regarding our data privacy policy.
17 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
We are very interested in hearing which fields you would like to see added to the profiles. But we are keen on keeping a consistency between our customers.
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Blacklist a guest profile from an automatic booking
When we receive a booking from our PMS, a new profile is automatically created. However if we had already blacklisted a profile with the same name, we must think about merging both profile. The idea would be if there is at least one common information (email adress, phone number, CC details), Mews should send us a notification to check if this is the same guest or not, and then we decide to blackist or not with a link available in the email notification.
291 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Notes should be on the status tab.
Notes should be on the status tab. some where easily visisble so that agents dont miss important details. Notes should also pop up when you open the reservation and the agent can dismiss the note once its read.
16 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Prioritizing automatic room assignment
We are using the automatic room assignment option from Top to Bottom but it would be great to be able to customize the order of rooms. As many others have mentioned there are rooms that properties would rather rent last for many reasons and would be ideal to prioritize them as last assigned regardless of the room number.
4 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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notes
Could internal NOTES on bookings also add automatically, apart from current date and time mark, the USER name who entered the note.
14 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Faster passport scanning FASTER check-in!
Recently Mews released the "MewsPassportScan" the feature is great! but we feel like its incomplete, if you have used it before, you will agree.
The feature allows you to scan the guests passport with the webcam of the computer, this then populates the passport fields with one click making the process way smoother, HOWEVER!!!!
If you have more than one attendant on a booking this feature flaws massively, as you have to create individual user profiles for the additional guests ONE BY ONE!
This means that from 1 click one guest, it turns in to 8 clicks per guest profile.…18 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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