101 results found
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Allow maestro (debit card) Payments
More and more people are ordering things over the internet by just paying with their debit card and using maestro.
It is time for mews to integrate a system where the guest can immediately pay with a debit card and does not have to worry that he does not have a credit card.
OTA's are accepting debit cards and the hotels can nothing do with it.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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automated Payment request
To avoid or at least limit the number of chargebacks, since at the moment the system is not checking the validity of the card used for the reservation, it would be convenient to have the possibility to automate the Payment Request and to be able to configure its sending according to the type of rate (for example, for the NR, sending as soon as we receive the reservation). It would be a more secure method for the payment of the reservation than the automatic payment through Mews, since the client himself carries out the transaction.
Or, on another hand, please…10 votes -
Add the external payment method "direct debit" (prélèvement in French)
For Appart hotels with long-term rental (monthly basis), there is a request of being able to post an external payment that could be named "direct debit".
10 votesThanks so much for this idea, we are moving it to idea to upvote section - you can share link with your colleagues that are interested in having this functionality. Many thanks!
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Bitcoin & Other Cryptocurrencies
Accept Bitcoin or other cryptocurrencies as payments.
There are some key benefits of Bitcoin, such as a lower cost merchant fee and an inability for guests to execute fraudulent chargebacks as outlined by QuickBooks:
10 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. However, you can still upvote the idea.
Thank you for sharing your suggestions.
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Send a payment confitmation with external payments
We would like to send a payment confirmation like the ones that are send when a guest paid with their creditcard. Because we also get external payments via our own website with ideal, sofort, wire transfer etc. These guests want to know if their payment has been recieved aswell.
10 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Jovana
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MobilePay
Please add MobilePay as an external payment in Accounting Configuration, as it is frequently used for payment via mobile phone in Denmark.
10 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Jovana
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invoice
Send the invoice automatically after the guest has checked out. Now you have to do it manually.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Movement & renaming of payment types on Billing screen
Clean and refresh the payment drop-down on the billing screen.
- Split up Merchant & Terminal
- Rename Merchant to MewsPay
- Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)
Also change the name in the Accounting configuration.
- Terminal Payment to Manual Card Payments
- Gateway Payment to MewsPay
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multiple payment methods online check-in (iDEAL)
At the moment the only payment method when checking in online is with a credit card. It would be very useful for us in the Netherlands if guests could check-in online with iDEAL and fulfill the payment in advance.
9 votesHi team,
Our guest portal is not intendent to charge guests, for now, but only to collect information in case of any damages or incidentals. It is currently impossible to collect IBAN from iDEAL payment method, and charge it at a later stage. That is the reason I will put this idea to stage unlikely, however it will be still publicly accessible and available for any upvotes in future.
Best,
Product team
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other email for payment request
We would like to be able to send the payment request to a different email adres so the payment will be done on the guest profile but can be done by a different person.
9 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Pay by link
Create a payment page in just a few clicks and share the link with our guests. This development would allow us to share the link in email, text message, web chat and WhatsApp private conversations with our guests. We should be able to choose between debit or pre-authorization.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Payment method VIPPS
Is there a possibility to connect the norwegian payment system VIPPS to MEWS? VIPPS has many different features, and we would need to have it as a realtime payment.
8 votesMoving this idea to be upvoted by other users, also feel free to share this idea with anyone else interested!
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iDEAL payment & payment verification
Guests who booked non-refundable and paid the room directly via iDEAL instead of creditcard, should not receive any emails regarding their payment verification. This confuses a lot of guests.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Improove 3D secure confirmation as per EU Regulation.
At the moment this is what happens:
-The guest makes the reservation.
-The system sends him the confirmation
-The system sends a second email where it asks to authorize the payment.What happens if the guest does not authorize the payment?
We can cancel the reservation but if the guest will arrive and we will not have the room available for him we would miss our commitment because he will have in his hands our confirmation.
On the other side, if the guest will make a no-show and we will charge him, the same guest will have the right to…
8 votesHello,
Thank you for your feedback.
Mews is fully optimized for processing payments under the PSD2 regulation.
We are maximizing payment acceptance by asking the guest to authenticate the payment whenever the bank is requiring the authentication.
In the booking engine flow, for example, the guest will see a bank’s page pop-up as a part of the check-out flow, if the payment is not successfully authenticated, according to the PSD2 rules, Mews won’t be able to charge the guest. If payment is authenticated, in guest profile you will be able to see that the payment is successful.
If you’re charging the guest on the card that was not previously authenticated by the guest, if the bank, at the time of the payment is requiring the biometric or SMS acceptance via bank code, as the guest is not present at the time of the payment, Mews is sending the email to…
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AVOIR LA POSSIBILITE DE SELECTIONNER LES CHEQUES VACANCES ET LES CHEQUES VACANCES DEMATERIALISES
JE VOUDRAIS POUVOIR AJOUTER LES CHEQUES VACANCES EN PAIEMENT EXTERNE EN PLUS DES CHEQUES VACANCES
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Implement ALL payment methods (via Mollie payments)
Many hotels are asking for multiple payment methods (like PayPay, Ideal, Sofort).
Why not interface with MOLLIE?!
A payment platform that integrates all of these payment methods (+ many more) for a relatively low monthly fee plus transaction fees.
(For example Ideal is expensive via Mews: 50 Euro(!!) per month for only using Ideal PLUS transaction fees of 0,45 cent (via Mollie 0,29 Cent)
Check: https://www.mollie.com/en/payments for possible payment methods:
- All major credit cards
- Apple Pay
- Ideal
- Paypal
- Klarna
- Sepa
- Bancontact
- Cartes bancaires
- Giropay
- KBC payment
- EPS
- Belfius…7 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered in soon future, however you can still upvote the idea.
We will be looking into adding new payment methods in the future, and I would appreciate more to hear out which ones will help you more than others in a separate payment method ideas!
Thank you for sharing your suggestions.
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7 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered in soon future, however you can still upvote the idea that might be re-preoritized in future.
Thank you for sharing your suggestions.
Jovana
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Customer names on Merchant Payouts
It would be so much easier to pull the Merchant payout report if the customers name and surname was linked to it. At the moment i have to pull the payment report and reconcile it with the merchant payout report. It takes up a lot of my time
6 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en/update-your-macros-new-columns-added-to-the-merchant-balance-report.
Thank you again for sharing your idea!
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Add: 'AirBnB payment' as payment option in Mews.
AirBnB is a growing platform for hotels. They work with bank transfers, in order to balance the bill, we have to post a manual 'reseller payment' at the moment. This is not very logical for most receptionists. It would be better to have a payment option called 'AirBnB payment'.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make invoice header on the invoice easily customisable / rewritable
Often guests don't tell us that they need a different address on the bill. After a while they tell us over the phone or by email and then it's an absolute pain that we can't overwrite the invoice header.
5 votes
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