248 results found
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Other option for credit card details at online check in
When you check-in online you have to fill out your credit card details.
In The Netherladns not a lot of people have a credit card, therefore a lot of people can not use this option.
Is there a possibility to change this? Maybe by paying a deposit or just skip the credit card details?1 vote -
phone
Be able to search customer by phone number using the following API: https://mews-systems.gitbook.io/connector-api/operations/customers#search-customers
In Mews application it's already possible, so it would be good to have feature parity in the API
1 voteReview of Mews Search starting and in exploration phase
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Having a SEPERATE currency exchange rate for the IBE,
This way front of house operations weill not affect rates shown in the IBE
Many hotels have a lower rate in FOH to make currency exchanges, but this affects the rate shown on the IBE
please seperate these1 vote -
Allow for a custom name (not the company name) on a booking engine
Currently we are able to set up a booking engine for each bookable service, and even select which rooms/rates we want to display per engine. Works great!
However, the only branding/names displayed in the booking engine are the company name, and the room type name.
If you have double rooms in two different bookable services, under the same company. It get's a little bit confusing for the guest as to which actual place it is that they are booking.
A custom name would be great, or an (optional) subheader with the bookable service name would also suffice.
1 vote -
Allow to open the booking widget with a deeplink
There are currently two ways to open the booking engine and I would like to see them combined.
- Standalone: to open the booking engine with a URL on a new tab/page of the browser. It also allows deeplinks to preselect language, currency, dates, persons, category etc.
- Widget: to open the booking engine in a, iframe popup overlay by creating a button with the class 'distributor-open' and without link.
I would like to use a combination of them, so open the widget with a deeplink.
It should be as easy as adding the deeplink to a button with the class 'distributor-open'.…
1 vote -
Payment Option - Afterpay
Afterpay have a large presence in ANZ and are expanding their offering. Offering the payment option via the Mews BE would enhance the experience for customers in the region.
1 vote -
GTM Ecommerce Data Layer - All Search Data in one data layer
On results page, the number of searched adults is located on a separate event (ga4FetchedWithOccupancy) from the event containing a Data Layer with searched dates, availableRooms, prices, currency. Include the searched adults number in the data layer of ga4CategoriesLoaded
1 voteReview of Mews Search starting and in exploration phase
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Confirmation
To be able to send confirmation as a PDF document.
1 vote -
Set separate Email Sender name rather than using Location Name
Currently the emails that are sent use the location name as the 'Sender' name. We would like to customize this, so that regardless of location, emails sent to our guests are using our company name (or something else).
1 vote -
Groups - Allow More Verbiage on Booking Link
Add additional field to the availability block to communicate details on the booking link. Right now, guests with booking link cannot book pre and post dates. Guests using the link do not know that and get upset. If there was a field linked to the booking link, we could add a Welcome, specify block dates, and cut-off dates, along with who to contact to book outside of the block.
1 vote -
Add Travel Agency Data to Voucher Reservations
Vouchers can be associated with companies or travel agencies (instead of being public). However, currently, when a voucher is used to book a reservation, there is no voucher information or company / travel agency information attached to that reservation in Mews.
It would be very helpful if company / travel agency and voucher codes could be attached to reservation data and if those voucher-based reservations can be searched for through the reservations reports.
1 voteReview of Mews Search starting and in exploration phase
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payment
Over 80% of all customers leave a check-out before the order is finally completed. The reason for this is a lack of payment options. We want Mews to open up so that companies such as Paypal, Klarna, Vipps (for Norway) etc.++ can be integrated with the check-out solution in Mews' booking engine. The company "Dintero" collects all these payment solutions and is open to be integrated with Mews.
This is critical for us, and especially in a market in Norway where digital payment solutions are so well implemented in the customer journey.
Hoping for a positive response,
1 vote -
Register denials
Upon not finishing a booking, having mews register the reason for not completing the reservation.
Registering the "missed" reservations and the quantity and reason could help sales optimize potential revenue.
This could be done with a small box saying what is the reason for not completing the reservation? (price too high, no availability, test booking etc)1 vote -
price increase for single categories (additional guests)
With regards to our highest room category, which is our ******, we have a price increase for additional guests from CHF 50 to CHF 70,-/each and for children from CHF 30,- to CHF 35,-/each as of 1st January 2023!
Therefore we need the possibility to amend only for ****** this cost1 vote -
Enable guest to proceed with voucher only
Looking for IBE that ONLY allows customers moving forward having a Voucher code;
Step 1/ Enter Voucher code
Step 2/ If viable move forward taking reservations
So having a landing page entering voucher code prior to moving to date/occupancy selection.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Booking Engine markup per competitor
differentiate the markup by competitor. EG: Booking =114%, HRS=110%, Weekendesk=120%,etc., because markup percentages are different per company.
Now it is only possible to give One markup for all chosen Competitors.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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"Maximum persons" misleading for beds in a dorm
Hello Mews Team
As a hostel we rent out single beds in a dorm. In the booking engine those units shows as "maximum persons: 1", "available: 10". I understand the logic behind this, but many of our costumers seem to struggle with the "maximum persons: 1" bit when booking for multiple people.
Ideally we would like to have the option which of our categories show the "maximum persons" tag.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow Password Managers to prefill payment card details
Currently, when booking with Mews Booking Engine, it won't allow me to use the payment cards stored in 1password.
It'd be great to allow this to make the whole booking process easier.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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disable booking engine
As this is in the marketplace for booking.com or channel manager, we would disable the connectivity with Mews booking engine.
It allows us to keep the quotation tool on the pms but do not have the rates online.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ignore space character at the end of an email address
A space character at the end of an email address should be simply ignored and not be producing an error message.
This is just a small thing, but well made form can handle this. :)
Please see the screenshot and screencast here:
https://photos.app.goo.gl/u4uXDEw1tQggxZxLA
https://photos.app.goo.gl/NzvtWVH8Fu9rccTv71 voteHi, Thanks for your submission. We will take this into development within couple of week as a bug, thus I will close this as a feature request for upvoting with other users.
Regards,
Jan from Mews Team
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