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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2173 results found

  1. 17 votes

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  2. Easier and faster allocation of company profiles to mother companies.

    15 votes

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    1 comment  ·  Other  ·  Admin →
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  3. Since Mews is a cloud solution and therefore accessible from anywhere, it is important that users are careful to log out once they are no longer using the platform. To help increase security measures, a feature could be implemented to automatically log out Mewsers who have been inactive for a certain period of time. After this predetermined interval, users would then have to reenter their user details to access Mews again.

    84 votes

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  4. Please note some guests get confused by Rs and think it is Indian rupees which off course does not represent the same value at all. It would be very helpful if the rates could be shown as MUR instead of Rs for Mauritius. Note Booking.com already does this, I guess for the same reason.

    4 votes

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  5. Group booking tables should be improved visually to clarify all enclosed reservation details

    83 votes

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  6. 8 votes

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  7. 8 votes

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    0 comments  ·  Other  ·  Admin →
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  8. 14 votes

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  9. 13 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  10. 14 votes

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  11. 12 votes

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  12. No auto charge for a specific travel agency under one type of rate

    5 votes

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  13. It would be helpful if the task section had the option to add pictures when creating a task. This is essential for both cleaners and maintenance team where having a picture that shows the issue is vital.

    60 votes

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  14. Automatic reminder emails for approaching invoice due dates

    82 votes

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  15. Spaces are often priced by category, however additional pricing schemes could become available with the possibility of pricing spaces according to the number of guests accommodated. With the availability of occupancy-based pricing options, properties would have the possibility to set rate price based on the number of people staying in the space rather than applying an empty bed adjustment. This would enable much more pricing flexibility for revenue managers, which could additionally provide even more attractive prices for guests.

    For example: A room could be priced at 100 Euros for 1 person, but the same room could be priced at…

    75 votes

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  16. As variables within bills and invoices may change in the future, it is important that all historical accounting documents are preserved in their original form from the time that they are issued or reported. Therefore, storage of PDF snapshots of each document at the time that it is issued would preserve this data. Therefore, regardless of change, users will be able to view those original documents at all times.

    15 votes

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  17. Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.

    74 votes

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  18. "When making group reservations, it is usually important to guests that the group stays together as much as possible. Therefore, as group reservations can sometimes be randomly assigned to spaces, this requires manual reorganization. Added functionality to automatically allocate group reservations to adjacent spaces would eliminate this need for reorganization and improve your guests' experience."

    63 votes

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  19. 11 votes

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  20. 7 votes

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    0 comments  ·  Other  ·  Admin →
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