2176 results found
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Credit Facilities
Dear Mews Support,
I would like to suggest the following set-up, as major PMS systems uses.
This is more financial point of view within Mews system, so just to give you an idea how it should work, I can explain the following:
Financial Process: Upon arranging contracts for travel agencies or companies we are following these steps as standard (Off line)
1. Mutual signed contract agreement between the property and the Travel agency or company.
2. Approve the credit application form for companies or travel agencies, and depending on the credit checks; we can grant the relevant credit to open…3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Select all rooms when using House Use
When creating a House Use reservation it would be nice if you can select multiple rooms at the same time.
42 votes -
Extend Action log with the time it takes to complete a check in
I would like to see how long it takes my reception staff to do a check in. If the activity log showed the time from a reservation opened to the time they check it in.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Have Mews Analytics or Reporting for Messaging
Provide the through Mews.li for us to be able to investigate how the staff are responding to Messaging.
Messages / thread
Number of messages
Number of threads
Number of unresolved
Number of ignored
Response time (hours)
Initial response time (hours)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extra person
When charging an extra guest, MEWS should allow percentage based on the daily rate.
Right now, MEWS only allows to add a flat rate and this limit our capacity of getting more incomes.32 votes -
To be able to make a report regarding the Space Status by date
To be able to make a report regarding the Space Status by date, so one could know the exact Space Status (Dirty/OOS/Inspected) on a certain date in the past.
Right now, if one changes the date on the Space Status Report, it will pop up today´s info.10 votes -
delete members from message thread
We use the Mews messages for some internal announcements.
It would be great it there is an option to delete (internal) messages threads and to remove members from the thread.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Connect reservations without merging into group
If the channel manager has made reservations (and therefore it's not possible for the rest of us to merge groups), or if we have several bookings from different backgrounds and do not wish to mix their billings, it would be great to connect the reservations somehow. In stead of group, call it "related" or similar.
40 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Make several tasks (add a new after already creating one)
Right now: After making one task, you have to go back to "tasks" to find the "Add new task"-button if you need to make a second task.
The idea: Create an "Add new task"-button at the same page as you just created your lastest task.41 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Hotel Logo size in invoices
The reserved space for a hotel logo is very narrow. A wide and narrow hotel logo is therefore very small and unattractive. To avoid the need to adapt the hotel logo (corporate identity), I wish that the design of the header on the guest invoices is much more flexible and that it is possible to display a wide logo in a suitable way.
33 votes -
Scheduling out of service and out of order rooms (room management)
At the moment you're not able to schedule a future out of service (still selling) room, while you can schedule a out of order (no longer selling) room. I would need to be able to schedule out of service as well. For example in situations where we have maintenance go into the room and the reception and the housekeeping staff shouldn't use the room, but we still want to sell the room as it will be done same day.
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Transfer extras from one room to another
Transfer extras, as for example lobby bar items from one room to another, should be possible to search for room numbers, instead of names / mailadresses. A transfer of items goes faster and smoother. For example are group bookings from OTAs not stated as a group in mews and cant be merged. So when group leader / guest wants to pay for all, but everyone in the
grouphas posted items individually in the rooms, that is not easy.5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Inform users that there is an employee assigned to a floor.
When you unassign an employee from a space assigning a new one overrides the previous employee. Please add signal before you assign an employee to a room/floor which is already assigned to someone else.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Mews Financial Analytics: Ageing based on expiry date or invoice date
Now the ageing periods are based on age relative to expiry date. But in fact you ageing period should be relative to invoice date, especially if you would consider adding an ageing factor. In the best scenario this could be an extra filter for that page: Ageing based on expiry date or on invoice date.
5 votesHello from the product team! We are working on a new ageing report and will add this into the revamped version. Many thanks for contribution to our forum!
Bethany
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Defined/specific roomtypes for ratecode or voucher to prevent roomtype close restrictions
If I am only to have certain roomtypes available for a ratecode or for a voucher, I currently need to place "close restriction" one by one on every roomtype that should not be sold for this specific rate/voucher. IF you could define what roomtypes a particular rate or voucher should be valid for, you would not need to make all these close restrictions.
26 votes -
Intégration numéro de chambre
Bonjour,
Pouvons nous intégrer le champs numéro de chambre dans l'export de l'onglet facture?
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Option to filter by booking type (segment) in Reservations Overview and Space Status
Option to filter by booking type (segment) in Reservations Overview and Space Status
Segment filter in Reservation Overview
Segment filter in Space Status7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Show pickup by created time, not just date
I would like to see what my pickup was at a specific reservation creation time not just date. This allows me to see what was on the books yesterday rather than just today.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automatic Payments
In the case where there are long term guests that wish to pay weekly. You can have a card saved in their profile and charge weekly accordingly.
This would help alot with hostels who have staff working in the area for long periods at a time.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Improvements to the reservation report
Reservation Report should include a specific column for products a specific column for the accommodation, not only a single column for the total cost.
39 votesReview of Mews Search starting and in exploration phase
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