2176 results found
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Allow proforma invoice on optional bookings
Now, it is impossible to print or send a proforma if booking is not confirmed
To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation130 votes -
Creating Notes in Tasks
When a note is created in a Reservation there are times that a corresponding Task must be created based upon the notes. These are currently two separate functions.
Example:
Note: Wedding Package
Task: Wedding Package, deliver chilled Champagne, cheese and crackers by 4pm, 6/21/21.It would be great if the Note section you had an option to create a corresponding task at the same time. Thereby insuring a specific note is not missed as a Task.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add a product
When you add a product on the reservation screen, it would be nice to be able to select what date you want it for instead of being put for the all stay and after have to cancel the date you don't want it
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Maximum room bookable at one time
we wish to be able to set a maximum limit of rooms bookable by a client (absolute limit and limit by room categories) in order to avoid privatization of the establishment, for example.
61 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Managers Flash Report (Statistics, Revenue, Detail Drill Down)
Would like to see Managers Report with expandable categories like the Accounting Report. Hotels use a Flash Report which is a combination of statistics, revenues broken down by type and often need detail information of the other revenues for their Flash Report. This report is generated daily but also there is a need to see each day in the month format. Some properties want basic information, other more granular. Additional Statistics by Market Segment should be added so all this information is on one page in one place rather than run 3 different reports and manually input into an Excel…
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Create an item/ product composed of different products with different prices and VAT rates
It would be great to be able to create products (NOT linked as a stay package) composed of different subproducts with different prices and VAT rates, which would show as one package price.
Example: I would like to create a Drinks package of X€, composed of water at Y€ and VAT rate at 10% and of wine at Z€ and VAT rate at 20%. Currently we have to create two products (water AND wine) and it would not appear as a drinks package in the billing line.
148 votes -
When click the "Email invoice" button, it would be a good idea to be able to choose between two emails
Instead of only being able to email the guest email due to it being linked to the profile, it would be great if we could have the tool to choose between guest private email or company's email for example or simply make a "costum" button.
20 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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HOW TO FIND A NO SHOW
IT BECOMES MORE CONFUSING WHILE SEARCHING A NO SHOW YOU NEED TO SEARCH THE CANCELLED RESERVATION AND IN DETAILS YOU GET THE NO SHOW BUT INSTEAD GIVE AN OPTION FOR DIRECT NO SHOW RESERVATION MUCH MORE EASY AND RELIABLE
24 votesReview of Mews Search starting and in exploration phase
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Support translations in Mews Analytics
This idea is about supporting additional translations in Mews Analytics.
Requested languages:
- French6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Number of nights on invoice
Would it be possible to display the number of nights stayed both on the reservations details and the invoice. when invoicing nightly charges as a package, you see the dates but not the number of nights invoiced
19 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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On the Books Report Summary by Market Segment
Confirmed, Consumed and Forecasted Revenue, Room Nights and ADR on the books by Market Segment for a specific date span. Example, if I wanted to see on Total On the Books for June and today is June 10, I would select June 1 to June 30 date span. This would show me consumed revenue for the first 9 days and confirmed revenue from June 10 to June 30. Summary Report only. No details other than options to show all Segments or just Transient, Group, House Use, Comp, Out of Order. Total at the Bottom of the report, Days of the…
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Customize mandatory fields
I want to pick which fields are mandatory in reservation screen (segment, company, phone number)
13 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Rate Cap or Rate Threshold for derived rate
Allow for a 'rate cap' or 'maximum threshold' for space categories that are derived by a percentage increase off the base rate.
For example: a space category that decreases 20% off base rate would not be allowed to reach below $.xx or above $.xx
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Select all charges by type, in one click on the billing screen
It would be great if you could select all the types of charges in a group in one click, instead of clicking for each stay one by one
8 votes -
Real time data on the timeline & for tasks
I have been facing an issue with my timeline and task donuts as it does not gives me real time data and my timeline if i resolve the overbooking it still keeps on showing the red or orange line for overbooking so i need to log in again and then it gets resolve and this is what we are facing since 2 months and they are still working on the issue lol since 2 months and they will get back to us when they have something lol almost 2 months???
The best part is when I reach them out for…
2 votesHello from the Mews product team,
Thank you for your feedback, we are investigating the case you have reported with regards to issues when refreshing the timeline and would like to apologise for any inconvenience caused
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Have the "Tasks" doughnut also display "Future" tasks!
It makes sense to be able to see not only imminent (Pending) or past-date (Missed) tasks but also upcoming (Future) tasks on the main page ("Tasks" doughnut) - without having to go into the report every single time.
The current state of affairs makes it often necessary to remind staffers of upcoming tasks outside of that section (or outside of MEWS e.g. emails, sticky-notes et al.), which does not make for a stellar user experience.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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group bookings
it is very annoying that when you search and choose a group, one of the bookings is ticked. if it is a large group, you are not always able to see which one and need to scroll down to unclick it before you are able to make any chances to other bookings. waste of time and also huge potential to make mistakes
3 votesReview of Mews Search starting and in exploration phase
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Add sorting by product, currency and payment method
It would be very convenient to see in the report information about in what currency and how guests paid for certain products. Let's take breakfast for example:
- How many breakfasts did the guests pay in cash in euros?
- How many breakfasts did the guests pay in cash in CZK?
- How many breakfasts did the guests pay with a credit card in euros?
- How many breakfasts did the guests pay with a credit card in CZK?
This will be useful for hotels in countries where multiple currencies are used.
It seems to me that we can add a certain filter to…
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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aperçu des réservations (Reservation overview)
L'écran "aperçu des réservations" montre les arrivées en commençant par les prénoms et non les noms. Ceci serait plus simple d'avoir les noms des clients EN ENTIER, même sans le prénom!
The "Reservation overview" screen shows arrivals starting with first names and not last names. It would be easier to have the names of the clients IN FULL, even without the first name!
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Tasks for reservation status updates from optional to confirmed
Guests have the opportunity to change the reservation status from optional to confirmed in Mews guest services portal (former Navigator). It would be great if a task could be triggered to notify staff in the hotel that a reservation status change has occured.
9 votes
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