2174 results found
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Allow control over display order on new res
Currently set to cheapest in the category which you may not wish to offer unless validated nor is it inline with default rate setup
2 votes -
Close a bill with 3,000 items
Currently, the system doesn't allow closing bills with more than 3,000 items.
Properties have to rebate some items and then repost the revenue to another bill.2 votes -
Automate Availability Adjustment Release
A client raised a strategy they used at their property to manage overbookings in lower space categories.
They would add an availability adjustment of +1 to the space allowing it to overbook. Once that eventual booking enters Mews, they would then reassign it to the actual space available (a space that typically is last to be sold).
However, the +1 adjustment currently remains unless a user intervenes manually to remove it. Suggestion: Is there a way to automate the release of that adjustment by considering "full occupancy" of the hotel at that point?1 vote -
Block the entry of a free adjustment when adding a product to an invoice
We want to have an option to block the entry of a free adjustment when adding a product to an invoice.
This is to ensure that users only use predefined products to invoice/reimburse, so that accounting information is coherent.
Indeed, by nature a free adjustment is not linked to a product and therefore not linked to a specific accounting category.
What is the problematic use case?
When we invoice/reimburse a product, our teams need to invoice an existing product so that the correct accounting category passes through our accounting interface (api).
But users make the mistake of refunding a free…1 vote -
Smart Window Balance always visible
As of now, sometimes the balance is visible on the Smart Window and sometimes it is not. Usually the reservations that come from an OTA do not have the balance visible on the Smart Window, created the additional unnecessary steps of clicking to arrive at the Billing tab. Please do what needs to be done for ALL reservations, including OTAs, to have the balance visible on the Smart Window. Thank you!
1 vote -
Close open bill selected in one click
Being able to select Guest Ledger and close all open bill selected if balance is at 0.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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remove room number on bill
it would be helpfull if you can remove the room number from the bill. some guest expect this to be the final roomnumber while we can not guaranty it.
9 votes -
Overridable price for service and product separately
Be able to restrict access to the price of the service for each additional service when the "Order only with products" option is ticked. For the moment, either all prices can be changed (Service and Products), or none. But when the receptionist adds a product and also adds an amount to the price of the service by mistake, it may create a billing issue, and so an accounting issue.
6 votes -
Add passport information in registration forms
Hello!
I would like to know if it's possible to add the field of passport information (number, date of validity, etc...) to the registration cards. Some of our clients are from other countries and might need VISA so we can give them the information to prepare the VISA.1 vote -
Lenght of Stay
At the moment we have to calculate the average length of stay ourselves:
https://help.mews.com/s/article/calculate-average-length-of-stay?language=en_USIt is a quite simple KPI, can you add this to the standard reports?
2 votes -
Disable the display of additional guests in the statistics
Exclude additional guests from being included in the statistics. Only consider the head guest for calculating the percentage of successful guest statistics. In cases where there are multiple people (e.g., 4 guests) in a room and they update their names, it's unlikely that we will have all the details for each individual. Therefore, the main or head guest is the crucial one to be recorded, currently, you are making it challenging for us to track the completion status for all head guests.
1 vote -
BALANCE DES TIERS
La balance des tiers est illisible car tout est mélangé sans logique. Merci de la développer comme suit :
- Balance des débiteurs (séjours passés = factures à envoyer)
- Balance des encours (clients encore présents)
- Balance des acomptes (clients à venir ayant déjà fait un paiement)Et pire encore, si une société ou un client a plusieurs séjours de réservé, les factures n’apparaissent jamais à traiter, ce qui nous pose ensuite des problèmes pour nous faire payer car les factures sont envoyées trop tard.
8 votes -
Automatic Segmentation by Rate
Currently, all users must manually add segments to every reservation.
I like to request to use the segments that are stored in every rate.14 votes -
IDeas Integration for Group blocks
IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Monthly timeline not functionable
could you please look into the monthly timeline as currently not a viable option (actually, it is totally useless).
you can only see bookings of 14+ nights - we need to see all of them
you can not move bookings - we need to be able to do so
for us, we don't necessarily need to see a full year, but anything of 3+ months would be acceptable2 votes -
Missing integration with Melzer Kassen POS
Melzer Kassen integration missing
2 votes -
Length of stay discount
Would it be interesting if it was possible to discount of a rate depending on length of stay ?
So for example:-
- Stay 2 or more nights and save 10 %
- Stay 3 or more nights and save 20 %
- Stay 5 or more nights and save 25 %
- Stay 7 or more nights and save 30 %This set-up will allow properties to create promotions that are a bit more dynamic
8 votes -
Sort categories by availability
When you book online, you see the rooms that are available at the top of the page and don't see unavailable rooms until you scroll down the page. But when we book over the phone, the room categories stay in their default order and just show that the room cannot be booked. It would make things a lot easier if the categories were sorted by availability first and then by their default sort.
1 vote -
Name Restrictions
I would like to be able to set my own name for the restrictions that would be visible to the reservations team when they are booking a reservation and want to check on why they are seeing a room as restricted.
1 vote -
Availability & Occupancy Report + Restrictions
We use the restrictions a lot at our property. We need a way to see restrictions in relation to the availability and occupancy. I'd like to see restrictions added to the calendar view of the avail and occ reports.
1 vote
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