2150 results found
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Prices shown despite rate restrictions
It would be very helpful for us if it was possible for managers to display the prices for a price query / new booking despite rate restrictions (for example MLOS).
6 votes -
Automatic Space Blocks
Automatic block on space prior to arrival and after departure, to ensure enough time to prepare space for the next guest. This is important for units or during peak periods, so that space isn't booked back-to-back when cleaning capacity is limited.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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extra bed item to be added automatically when the room is booked for 3
extra bed in item to be added automatically when the room is booked for 3.
Although we put in rate and room description that for the 3rd guest, extra £25 will be added for the extra bed, any prepaid rate plans debit the guest for the whole stay excluding the extra bed £25 per night. As a result, some guests refuse to pay the extra amount after having been debited.2 votes -
enable adding a reference or po number under a company on the reservation (similar to TA number)
We invoice companies and often have to add a reference or Purchase order number (PO number.) currently this is only able to do as part of a travel agency booking. which means you have to assign an agent, add your reference number, delete the agent.
would it be possible to add a generic reference field which is always available on the reservation screen.9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group Block Agreement
To expand on the new Group Blocks feature, I would love a simple Group Block Agreement form/report that summarizes the number of rooms blocked, the dates associated with the rooms and the nightly (pre-tax) rooms rate.
It would have a customizable "terms" section where we can note cancelation policies, block release date etc and have a signature page for the client to sign.
Right now we have to generate this outside of Mews, which creates additional work. Happy to send you a sample of what we are looking for!
Thanks for listening!
17 votesHello Stacy,
Thank you very much for sharing your feedback with us. If you are able to share an example, that would be very helpful for us to understand the information you envision being added to a block.
Which types of groups would you typically add "terms' for? For example corporates or leisure.
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Check box for T&L and Check Bok for Privacy Policy
Is it possible to have 2 differente check box during the reservation process? The content is too long to put both themes inside
Thanks1 vote -
PHC Accounting Software Integration
Integrate with PHC
1 vote -
Invoice - package or single item
Option to decide of you want to show a package price or single items on the invoice.
Not as a general set up. Decide for each invoice.3 votes -
When issuing a new invoice after rebate - text rebate can be removed
when issuing a "rebate" the text rebate is given on each item line (should not be neccessary if the document type is "credit memo" (see a separate idea).
When issuing a new invoice after rebate, the text rebate shows twice on each item line - that should not be neccessary.2 votes -
show quantity on the invoice PDF
If a guest stays several night we would like the PDF to include the quantity and unit price.
The MEWS invoice only shows the total at line level, then the guest must divide the line sum by qty of night to find the rate/unit price3 votes -
Apply a discount on items on a bill
Have the ability to apply a discount on items that have been posted on a bill.
10 votes -
reservation report - have the option to have total by day
Reservation Report - have the report to show day by day the number of reservation , revenue and ADR
5 votes -
Access control for making rate overrides in new reservation screen
Hi,
If staff have the access for reservation they can override the rate in the "new reservation " screen. Is it possible to add a special permission for this ?2 votes -
Add "guest name" as a placeholder in the text of "Booker Confirmation"
Although the name of the guest appears in the reservation details, it would be great to be able to add the name of the guest (as a placeholder) in the text and subject of the email for the "Booker Confirmation".
For example:
"Dear Isabel (booker),
Thank you very much for your booking for Edward Wilson. Etc."12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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enable adding products to different booking engines
When adding a product, it is automatically added to all booking engines. However, we offer different products in different booking engines (for example for certain events or retreats). Please enable to add or delete products to certain booking engines or to restrict products from other booking engines or rates.
6 votes -
3 votes
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Tasks for additional products purchased during reservation to be made for the Reception department
Once a guest purchases an additional product (wine, airport transfer etc.) along with making a room reservation, the Reservations department gets an automatic task.
As the Front Desk is the department taking care of organising this, it would be useful if you could choose to which department these tasks get assigned to.3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multiple different exceptions for 1 restriction, AND/OR exceptions?
Currently having a MLOS exception and maximum advance exception for close to stay restriction does not work.
An example would be having a close to stay restriction for the Saturdays, except if they book 2 nights, OR if they book within 7 days before arrival (maximum advance).
So what I want is a MLOS2 restriction for the Saturdays, but when it is 7 days before arrival, no restriction at all.
It is probably a setup with an AND/OR rule.
3 votes -
E-mail performance statistics
The possibility to have insight in the performance of specific e-mail types, such as the "After start e-mail". From a marketing point of view it would be useful to keep track of open rates for example.
2 votes -
Add email alert and option to attach documents to tasks.
Ability to add attachments (photos/documents) to tasks. This is critical for Maintenance and Housekeeping operations as the assignee will be able to see exactly what/where the issue is. In addition, if this element is used for management to assign, track and review team tasks, the ability to add blueprints, schematics, schedules, etc. for maintenance is necessary.
21 votesHello Jill,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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