2150 results found
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3 votes
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Adding CC Surcharge automatically.
Suppose a guest uses "Tap Pay, " "pay wave" or CC on MEWS Terminal. It should add a surcharge automatically.
1 vote -
Add voice massages in the internal Chat
Option to add voice massages into the internal chat.
People who speak multiple languages cannot write all words. This way you can simply send a short message with less hassle
3 votes -
The Availability Block departure date should automatically adjust to the future arrival date
When you enter the block arrival date, why wouldn't the departure date automatically jump to at least the same day as arrival day or the day after? It makes no sense that we have to manually make sure that the departure date is not before the arrival date?! It is time consuming.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Kiosk Extras
In my opinion, the kiosk is not fully thought through. If it is to have the benefit of allowing guests to check themselves in and out, the following must also be possible:
- Minibar products must be bookable by the guest independently
- It must be possible to enter the company address when checking out.
8 votes -
Permission for ability to close a bill at any time
to give the right to close a bill at any time only to a specific person not the whole organisation
1 vote -
Choose specific products for settlement
Add ability to choose which specific products are included in the automatic settlement to avoid charging unwanted products, for example, city tax when handled through products
1 vote -
Looking for an integrated report for Deposit Ledgers
Looking for an integrated report for Deposit Ledgers which includes the following information:-
1. Guest Name
2. Reservation ID
3. Arrival Date
4. Departure Date
5. Room No.
6. Reservation Type
7. Status (Reserved/Cancelled)
8. Last Paid On
9. Deposit Balance.As currently, we need to check deposits from Accounting Ledger from guest detailed information from Reservation Report, It is difficult to check manually for each guest. Kindly assist with this report.
6 votes -
Mail - Language selected manually
When you send an email and you manually select the language, the Preview in the mail queue should mention that this language was selected manually and did not follow the usual logic
1 vote -
Locking reservations to timeline
Currently when a locked booking has it's properties changed the booking will automatically unlock. There is no notification of this and it can be missed by the user making the change. If left unlocked there is a high chance it is accidentally moved on the timeline causing issues dependant on the reason it was initially locked (Guest has requested a specific room etc)
1 vote -
Credit card close to expiry
It would be great to have a warning/ prompt display if we enter a credit card into Mews that is close to expiring. Occasionally we have guests arrive that provide a card to cover incidentals for their check-out but it expires during their stay. If we cannot get a hold of the guest prior to them checking out to supply us with a new card then there is a chance they could leave without paying their bill making it difficult to chase up.
3 votes -
Closed-to-stay restrictions displayed on the Timeline
When closed to stay restrictions are in place it would be very helpful to show them on the timeline.
Our previuos PMS software (Slope) used to display them using locks.
Please check this screenshot:
https://drive.google.com/file/d/1R2AD6kZAoJCXaR_vdAGEG2beG5eri2XE/view?usp=sharingThanks for your consideration!
2 votes -
2 votes
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Availability Block - Report Anticipated Revenue of an Added Block
Build a reporting field within the availability block to calculate anticipated revenue after the block has been created.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Conditional Display of Add-On Products Based on Rate Inclusions
Enhance the booking engine to intelligently display add-on products based on the inclusions of the selected rate. Specifically, prevent the display of the breakfast add-on when the chosen rate already includes breakfast.
Background:
Currently, our booking engine is configured to offer both rates including anf excluding breakfast, allowing guests to add breakfast as an optional extra if it is not included. This approach works well for rates not including breakfast. However, when a rate that includes breakfast is the only option presented, the system still displays breakfast as an add-on. This redundancy not only confuses guests but also undermines the…1 vote -
Let us turn on automatic deposit settlement even when automatic payment settlement is not turned on
I'm not sure whether it is a bug or the intended behaviour of Mews, however currently automatic deposit settlement doesn't work if automatic payment settlement is not turned on.
This two things should be separated, we need automatic deposit settlement even when automatic payment settlement is not in use.1 vote -
1 vote
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Local Time/Date Display on Commander Dashboard
Requesting a Local Time/Date display on the Commander Dashboard for immediate reference to the hotel's local date and time. Essential for teams across time zones, this feature will streamline operations by aligning the Action log and queues with the hotel's local time, enhancing efficiency for remote coordination. A crucial tool for global team synchronization.
1 vote -
Accounting report - blank spaces
There are blank space in accounting report in "Bill" and "Owner" columns, when the revenue/charge/deposit is on “unpaind items/deposit” bill. It makes it very difficult to find where item/charge is in the system
1 vote -
Rebates causing distorted monthly revenue
When an invoice is issued for the following month but then the booking gets cancelled in the current month - the revenue will be posted in the following month but the revenue of the current month will be reduced.
In other words there will be 'fake' revenue in the following month but the revenue in the current month will be lower that it actually is.
This is also affectig VAT.The rebate should be posted on the same day as the items are consumed and not on the day of the cancellation.
4 votes
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