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146 votes
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Jim Copus
commented
I'm surprised to see this issue persisting all the way back to 2020! This seems to be not only an obvious fix, but should be an easy fix. If the in-house guest extends then Mews should automatically bump the incoming guest to another room assignment or warn the hotel user that the reservation can't be extended without changed the room #
Jim Copus
supported this idea
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1 voteJim Copus
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14 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Jim Copus
supported this idea
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5 votesJim Copus
supported this idea
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When a checked-in guest has their stay extended in Mews by a hotel employee Mews currently will automatically change the in-house guest's room assignment if it's already assigned to someone in the same room #. Instead, Mews should keep the current guest in their room assignment and bump the other guest to a different room, or at the very least warn the user that a new room assignment needs to be selected.