76 results found
-
number of cleaned rooms
I think most hotels are outsourced their room cleaning,
So we must get a sum up from the PMS / or from the app the number of room cleaned and inspected during a period20 votes -
Commander Application - Push alert to app once a room is checked-out for houskeeping
A push alert is provided on any room that are due, ‘To be Cleaned’ when the guest has checked out of that room so that housekeeping can take action right away.
93 votes -
Toggle specific Mobile Notificaitons from Commander App
Currently if you have the mobile commander app installed and you are set to receive customer messages in Mews then you receive all messages as a notification on your phone from the mobile app. There isn't currently a way to toggle these notifications without just disabling the app from sending notifications entirely.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Automatic and manually services to be applied on bookings and reported
Option to choose automatic housekeeping services to be applied on all bookings that has a stay for more than x days, such as towel change every x days and bedlinen every x days during a stay. Also the option to manipulate, add or move these services to other days. A report on all these services should be possible to access so that the housekeeping team can organize and plan the work volume for the upcoming xx days.
67 votesHello from the Mews product team! We have updated this idea as one to be upvoted.
Remember you can share a link to this idea so that your friends and colleagues can upvote it.
-
Commander App translated in multiple languages (Android)
Housekepping departments can't use the app as it's not translated into Spanish and normally this staff is not speaking any other language.
11 votes -
Add space status state `Dirty (Legionella)`
Add space status state
Dirty (Legionella)29 votes -
Automated 6pm status processing
Optional without CC until 6pm, then canceled automatically and CC required if you'd like to rebook
6 votes -
Attach photos to tasks
It would be helpful if the task section had the option to add pictures when creating a task. This is essential for both cleaners and maintenance team where having a picture that shows the issue is vital.
58 votes -
Stay products in Commander App
As housekeeping complete their daily cleaning schedule, they are often responsible for restocking minibar products or other room amenities. Therefore, adding stay product details within the Commander application could provide stocking information and reporting capabilities so that each room is prepared exactly right for the next arriving guest.
21 votes -
12 votes
-
Batch update of space status
Change all room status to a status in a single action. Restrict this with a user right, as only Admins should be able to perform this action.This will help our Implementations team when setting up of the property & in case of reconstructions. It takes quite a while to change 200 rooms to 'Out of order' and place a note in it.
30 votes -
Change day in Commander app
Add the calendar to the Commander app, to be able to jump to a date other than today.It's in the report, so add it to app too. Used for planning by HSK executive.
12 votes -
Automatic space status when House use ends
House use rooms should set a space as clean at the end of a stay.
9 votes -
20 votes
-
Shift handover reports
Implement shift handover reports for employees to pass on to the next shift leader
103 votes -
Turndown service support
Providing a great experience often comes down to the very last detail, which is why little things, such as turndown service, can make a big difference in a guest's stay. As an additional space status, including turndown as part of your operations, could help add that special touch to guests' rooms during their stay.
23 votes
- Don't see your idea?