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  1. Status screen, an besides of just having the time/hour the check-out was made, couldn’t there also be some other kind of indication (like C/O) that the room/bed was already checked-out too?

    11 votes

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  2. I think most hotels are outsourced their room cleaning,
    So we must get a sum up from the PMS / or from the app the number of room cleaned and inspected during a period

    20 votes

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  3. I would like to be able to prioritise which spaces need to be cleaned first when assigning spaces to my employees.

    Please may you add the filters for example dirty departed and departing in space assignment form.

    1 vote

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. Currently if you have the mobile commander app installed and you are set to receive customer messages in Mews then you receive all messages as a notification on your phone from the mobile app. There isn't currently a way to toggle these notifications without just disabling the app from sending notifications entirely.

    7 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Housekepping departments can't use the app as it's not translated into Spanish and normally this staff is not speaking any other language.

    11 votes

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  6. Add space status state Dirty (Legionella)

    29 votes

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  7. Implement shift handover reports for employees to pass on to the next shift leader

    103 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Admin →
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  8. It would be helpful if the task section had the option to add pictures when creating a task. This is essential for both cleaners and maintenance team where having a picture that shows the issue is vital.

    58 votes

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  9. Change all room status to a status in a single action. Restrict this with a user right, as only Admins should be able to perform this action.This will help our Implementations team when setting up of the property & in case of reconstructions. It takes quite a while to change 200 rooms to 'Out of order' and place a note in it.

    30 votes

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  10. Optional without CC until 6pm, then canceled automatically and CC required if you'd like to rebook

    6 votes

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  11. Providing a great experience often comes down to the very last detail, which is why little things, such as turndown service, can make a big difference in a guest's stay. As an additional space status, including turndown as part of your operations, could help add that special touch to guests' rooms during their stay.

    23 votes

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  12. As housekeeping complete their daily cleaning schedule, they are often responsible for restocking minibar products or other room amenities. Therefore, adding stay product details within the Commander application could provide stocking information and reporting capabilities so that each room is prepared exactly right for the next arriving guest.

    21 votes

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  13. 20 votes

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  14. 12 votes

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  15. Add the calendar to the Commander app, to be able to jump to a date other than today.It's in the report, so add it to app too. Used for planning by HSK executive.

    12 votes

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  16. House use rooms should set a space as clean at the end of a stay.

    9 votes

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