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  1. Our flexi rate is +20% of our base rate. So when guest adds an extra bed for 1000 they get charged 1200 for the extra bed with a fexible rate.
    We dont want this we only want to charge 1000.
    So we cant use this feature and have to use extra bed as a product which in itself leads to other issues.

    18 votes

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  2. To be able to create a combined/if restriction.
    As an example: For a full refund of the nightly rate, the guest must cancel within 48 hours of the creation of the booking AND at least 14 full days prior to the start date of the booking.
    At the moment, it is only possible to have either one of the two cancellation policies.

    17 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Add chain wide events in calendar

    16 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. 16 votes

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  5. At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:

    If Card type = Physical, then charge on confirmation
    If card type = virtual, then charge on start day

    This conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.

    15 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. It would be convenient to receive a notification if the occupancy reaches a certain percentage on a certain day. (e.g. if 60% OCC is reached on a certain day, you receive an email to notify you).

    15 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Add a percentage of discount directly in the voucher, to allow us to apply a private discount on any public rate with a voucher code instead of create a new rate code.

    15 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. It is compulsory to be able to apply different rates and the same reservation for each day, otherwise it is not possible to have a correct report with the right ADR each day. I have thought that this would be possible on MEWS. I am a little suprise that this is not possible.

    15 votes

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  9. Print Month view of rates for each day.

    15 votes

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  10. 15 votes

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  11. I would like to be able to download the action log to excel. It will make it easier for me to control the work of the revenue manager who changes the prices. It would be good to be able to download this report automatically via exports ->schedules.

    14 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. User management enhancements so we can edit a username / name / email address. Best described by my help request / use case to Mews Support....

    Is there an easy way for Mews support to rename a user and/or email address? We have a user who histrorically used the reservations@ email with almost all permissions as they were very senior. They now use a personal work email address and the reservations email needs to have permissions downgraded and name changed. It seems i have to delete both and recreate but the original user has 30+ housekeeping and other staff as…

    14 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Restrict front desk team from overriding rates when making booking. Currently MEWS doesn't provide rate check report to see how much rate difference we are getting from staff making manual bookings. It is crucial for revenue managers to keep this under control in order to maintain the rates. Ideally I think front desk should not have the rights to override any rates.

    14 votes

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  14. When clicking on the rate (incl. breakfast) when making a reservation in commander, since the overwrite update of last week, results in a rate excl. breakfast. Also, if we change the rate here, breakfast is only added in the next screen. We only sell room rates incl. breakfast, so this is not really desirable. could the rate stay incl. breakfast, in our configuration?

    14 votes

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  15. To copy settings and configurations from demo to production and vice versa - to be able to simulate procedures and functionality

    13 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. If only the reservation manager has access to the Rate Management in Mews, then when employees are changing the rate of the booking, they will not be able to know what was the original price of the rate. They will only see from the action log the original rate and not the original price.

    13 votes

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  17. The term Last Room Value (LRV), refers to the maximum revenue a hotel can expect to make from the last room it has available for sale. It is used to avoid selling the last room below a certain rate – as when market demand is high the last room may be sold at a higher rate then normal

    12 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. We should be able to modify rates for multiple room categories at once. When we modify rates for a given period we should be able to select the period and then enter the rate for each category of rooms instead of having to click - re-enter the dates and then the rate.
    It takes 3 times to amount it should take to have a more dynamic rate strategy!

    12 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. With this feature, the Travel agency will be automatically updated depending on the rate chosen.
    It avoid to forget to add the Travel agency upon making the booking.

    12 votes

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  20. 12 votes

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