Chargeback report/overview improvements
For the chargeback report:
- Link the payments better together like you see them on the guest payment overview with payments & refunds. They are currently mixed in the report.
- Show on the report how many days the request is open, the last events e.g. similar as you can see in Adyen under the disputes.
- Currently there is no way to verify easily if we actioned the chargeback and what the status is. Especially working with a team on this and multiple locations there is no way to check this in MEWS and keep good control on it.
Hi, happy to hear how many of you'll benefit from this one, def something that we thought of improving! Feel free to share this request with your colleagues to upvote!