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  1. The Mews T&C's need to be accepted by the guest when making a booking via the Mews Distributor. These T&C's are in English, but some guest find that hard to read. It would be great to have this available in local languages.

    9 votes

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  2. 18 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
  3. Making it possible for contracted companies, which have a voucher code, to make a booking without credit card guarantee. Such companies can usually pay on invoice or upon arrival.
    To do so, Mews would need to allow mapping rates (and not only room categories) in Distributor.

    55 votes

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  4. Show "This period of stay requires a minimum of X nights" when minimum number of nights is required to book.
    Or even better: show all room types that would be available if booking more nights.
    INSTEAD of : No availability at all. This idea is basically an extension to: http://feedback.mewssystems.com/forums/918232-commander-pms/suggestions/36660946-show-alternate-availability-in-distributor

    186 votes

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  5. DISTRIBUTOR landing page should be able to recognize language of operating system of guest trying to make a reservation

    12 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  6. Receive of copy of the confirmation send to the guest when the booking is made on distributor

    11 votes

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    Hello Mewsers,

    Thank you for the feedback.

    It is currently possible to receive a copy of the confirmation email when bookings are made from the Distributor. This functionality can be enabled in your stay settings by selecting the option “Order generates email”. You can use this option to trigger an automatic email notification for the relevant departments.

    Should you have any questions or require more information about this functionality, please contact our customer care team.

    We look forward to your continued feedback and suggestions.

    Kind regards,
    Aldair

  7. The call api/connector/v1/services/getAvailability

    Returns availability for the selected services (if it's booked or blocked).
    We can get availability for Accommodation.

    Can we get the restrictions applied to the returned JSON?

    Thanks!
    Jordi

    3 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. 

  8. Products is not always appropriate as an extra that is offered when booking. I would like to be able to modify Products to Experiences in my case but others may find another term more suitable.

    6 votes

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    1 comment  ·  Admin →
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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


  9. sending groups confirmation in one file after adding the guest names

    14 votes

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    1 comment  ·  Admin →
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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  10. 128 votes

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  11. If you receive a reservation via distributor, the guest can send you a message in Mews but the hotel cannot reply?!? Than, we have to send an email and this is not stored in Mews.

    2 votes

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    released  ·  Aneta responded

    Hi Mewsers,
    if you received the message from guest via messaging service directly in PMS it was sent from guest portal, not directly from Distributor. You can easily reply on that message through messaging module directly in Mews Commander.
    You can read more in Help article: https://help.mews.com/en/articles/4245614-read-and-reply-to-messages
    I hope that helps. :-)

    Have a great day,

    Aneta

  12. This solution would allow the hotels to create "categories" of products and offer multiple versions of the same product.

    Example: the product (category) will be "Ski pass" for example, and the you can choose from a list of different passes (1-day, 2-day, child, adult...)

    Another example: a product of Excursions and a list to choose the different excursions options they have.

    19 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
  13. We would like to receive a notification (either by mail or in Mews) when a guest makes a comment while booking.

    4 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. 

  14. If a company would like to accommodate their guests and pay for their accommodation via invoice, then it would be great to have an option for the guests to individually book via the booking engine with a promo code, but without seeing the room rate.

    12 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
  15. When choosing arrival and departure dates show how nights in total on the date section or category section. Many guests are counting days instead nights especially long stays.

    10 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
  16. As a hotelier, I want to use the Distributor as a booking engine for tables in the hotel restaurant. I want to allow the guest to book a table for a specific day and time.

    (Posted on behalf of Hotel Promenáda KV)

    12 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


  17. We have 2 beach resorts on the same beach and we combine them into one distributor booking engine.

    The background image on the first page (select date) is of some random city. It looks ridiculous and is definitely killing conversion.

    I have been told we cannot change this.
    Surely a plain white background would be preferable to this generic cityscape which will suit probably one in 20 propertys or less.
    Really annoyed about this as when we started using this combined booking engine for 2 property's this picture was not there its just been added.
    it looks terrible as we…

    31 votes

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    1 comment  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
  18. Link Distributor directly to Hotjar so we can see how guests are engaging within the booking engine. At the moment because Distributor works on iFrames and not via a url link heatmaps and recordings stop when a guest enters the booking process.

    14 votes

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    released  ·  Jan Pulkrábek responded
    Hello, you can add hotjar to GTM, which is avaliable in our booking engine configuration. Mews team
  19. When using voucher code, only display voucher rate attached to it.
    The use case: sometimes the rate attached to the voucher code can be actually more expensive than the standard rate (corporate rate) and customer should not see the cheaper ones.

    95 votes

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  20. After his booking, the guest gets a link to the extranet where he can view his bookings. Each booking has a vignette picture which is the same as the main picture of the WBE page. The framing of this picture may not be ideal compared to the framing on the WBE home page. It would be nice to be able to choose another picture for the booking vignettes.

    5 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


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