Mews Business Intelligence

Mews Business Intelligence

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  1. Provide the through Mews.li for us to be able to investigate how the staff are responding to Messaging.

    Messages / thread

    Number of messages

    Number of threads

    Number of unresolved

    Number of ignored

    Response time (hours)

    Initial response time (hours)

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Where the hotel or group has a fiscal period that is not a calendar year it would be nice to be able to set to the filter dates to default to the fiscal period.

    2 votes

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  3. In Manager Analytics, it considers only definite bookings (Confirmed, Started, Processed). This idea is about also including Optional bookings and allow by a filter to include them into the calculations.

    21 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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