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Mews Operations (PMS)

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  1. needed to allocate groups to specific floors or beds all together to specific rooms, it is very time consuming in big properties to move bed by bed across floors

    19 votes

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    2 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. It would be an awesome feature, if you could individually select the color of a reservation in the timeline - that would make an overview much easier.

    For example: Two rooms are booked from the same customer. Therefore you can select a specific color for both reservations. Then you can easily recognise bookings in the timeline, that belong together.

    12 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. When viewing the timeline availability blocks are not visible, it would be good to be able to see availability blocks on the timeline.

    When the team look at the timeline it is misleading regarding availability if large availability blocks are in place.

    54 votes

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    15 comments  ·  Timeline  ·  Admin →
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  4. Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.

    10 votes

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    1 comment  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. If we are placing a room OOO it would be great for the system to automatically move the future reservations overlapping without having to manually move each reservation manually.

    10 votes

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    1 comment  ·  Timeline  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well ie Smith/Jones 2 or Jackson 3 which would be very helpful as a quicker view of how many guests staying instead of going over multiple reports and clicks.

    6 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. It woul be really nice, if we can track the DATE of the overbooking on the left side of the room description (pink line) on the time line dashboard.

    15 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Add total occupancy for each day at the bottom of the Timeline so we can quickly see how many people are staying. Wouldnt need to click around with reports if it just did a simple totalling sum, the old Hotel Perfect had that and was extreemly useful.

    4 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. For every reservation that is on timeline, it would be nice if there was some form of a payment status descriptor so that our front desk staff can visually recognize which reservations have fully paid and which haven’t.

    For example:
    A fully paid reservation could have a “green” dot
    An unpaid booking could have a “red” dot
    A failed transaction could have a “black “ dot

    At this moment we have to manually enter the reservation and go to the payments tab to check if the reservation is fully paid or not. This takes time for each booking and is…

    31 votes

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    idea to upvote  ·  2 comments  ·  Timeline  ·  Admin →
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  10. select multiple guest in timeline and able to make changes or move to defrent room/floor

    5 votes

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    1 comment  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Option to minimalize a reservation (for example keep it in the right bottom of the timeline). It could allow you to continue with other tasks and than later on get back to the reservation/booking that you were working on. It could also be a reminder for yourself that you need to follow up on that certain reservation.

    7 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. When a reservation is made or changed and the system does not assign a room to it and it is going to drop in to the red line - there should be a warning that pops up to let us know this is happening so that it can be rectified straight away.

    11 votes

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    1 comment  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  13. If I want to make a room change, I can't if we are full!! That doesn't make sense at all.

    4 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews Product team,


    Thank you for sharing your feedback with us. 


    Based on your feedback, would you be able to confirm with us if you are attempting to split a reservation or move a reservation to another space when your hotel is full?


    Kind regards,

    Aldair

  14. Option to see room description from the timeline - perhaps right click on the room number opens images of the room and full sales description

    6 votes

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    1 comment  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. since a couple of weeks, the timeline doesn't automatically adjust when you change the dates on a house use booking. you need to refresh the page all the time, which is quite annoying.
    thanks for looking in to this

    1 vote

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. We're very happy with the new timeline feature filter! An improvement in our eyes would be if it also were possible to select multiple features and that the filter shows all the rooms which have one of the selected features. At the moment the filters only shows rooms which have all the selected features.

    4 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Underneath dates in Timeline - to show current restrictions, events in house, city events and public holidays.

    12 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. We should be able to undo a split of a reservation. Guests change their minds many times!

    23 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Being able to filter spaces by building name.

    3 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. The ability for a customer to create one reservation with multiple room types in that single reservation. The guest that stays in a beach villa and then wants to move to an overwater bungalow for example. Having this as one single reservation.

    3 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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