Mews Operations (PMS)

Mews Operations (PMS)

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  1. we had a comment from a guest who took objection over the fact he couldn't put in "british" as nationality. it comes up as "UK of GB...."
    could we get this changed please?

    2 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  2. It would be much quicker if a new customer can be added with an ID card when the guest is at the reception to check in. In that case the details wouldn't have to be filled in manually.
    Besides that, I don't know if it's our scanner or the Mews software, but it does some strange things with the cards sometimes. Making men women, reading expiration dates as a date in the past (1930-2030), not reading numbers, changing nationality, sticking first names together... Quite annoying and confusing for our accountant.

    1 vote

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  3. in the reservationo verzicht you see, after the adjustment of the way of showing the tourist tax, now every day a new post of the tourist tax. This is not a problem with a short stay. but if a guest stays for 3 months it becomes a very long list and not really clear anymore.

    7 votes

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    unlikely  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  4. In case of Spain, we must introduce the data of the customer to send it every day to the police. We have an issue, the check in process is too long and many times hapend that not all customer's data is correctly introduced to the profile... Then the police report is not complete and the report can not be sent.
    Would be nice to can not save the data or finish the check in if the data is not completed.
    A good option would be to mark in red or with a * the necessary data this way when you…

    8 votes

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    1 comment  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Mews Product Team responded

    Due to the lack of information about the idea, moving it as unlikely, if we get more details, the pablic status of the idea might change, thanks!

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