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  1. 16 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Robert Smit shared this idea  · 
  2. 15 votes

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    An error occurred while saving the comment
    Robert Smit commented  · 

    When booking a manual reservation in Mews, we would like to have the option to input the credit card during the reservation process prior to the "Book" button. The credit card would then populate the guest profile payment card area to be charged or preauthorize. Currently, we have to book the reservation then go the the Payment Tab and input the credit card number manually. Then either charge the card or preauthorize the card. This would save a step in the manual reservation process.

    Robert Smit supported this idea  · 
  3. 4 votes

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    1 comment  ·  Taxes  ·  Admin →
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    Robert Smit commented  · 

    In some locations, taxes are not static on an annual basis and can change frequently in some locals. Example is NYC that removed a room tax during the pandemic and will be bringing it back the end of August or possibly extended.

    In other PMS systems Taxes can be given periods when they are affect now and in the future. Example is a hotel where the Local TOT will change from 12% to 14% on a specific date. OTA's and Channel Manager have Tax Periods that are setup in advance. Thus, those who are booking beyond the specific date would be charged the new Tax. We are not able to do this in Mews?

    Robert Smit shared this idea  · 
  4. 22 votes

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    released  ·  Mews Product Team responded

    Hi Team,

    US Legal environment is here! Thanks to all of you for the feedback and hope to hear from you soon in some other great ideas!

    Robert Smit supported this idea  · 
  5. 15 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Robert Smit supported this idea  · 
  6. 18 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Robert Smit supported this idea  · 
  7. 18 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Robert Smit supported this idea  · 
  8. 29 votes

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    unlikely  ·  Jan Pulkrábek responded
    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
    Robert Smit supported this idea  · 
  9. 34 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Robert Smit supported this idea  · 
  10. 10 votes

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    Robert Smit supported this idea  · 
  11. 53 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Robert Smit supported this idea  · 
  12. 64 votes

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    released  ·  3 comments  ·  Taxes  ·  Admin →
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    Robert Smit supported this idea  · 
  13. 58 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Robert Smit supported this idea  · 
  14. 350 votes

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    released  ·  Jan Pulkrábek responded

    We delivered customization of all emails which Mews send to guests.

    We will start collecting new feedback for missing placeholders and other things separately

    Robert Smit supported this idea  · 
  15. 178 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Robert Smit supported this idea  · 
  16. 291 votes

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    Robert Smit commented  · 

    When a guest books either online using the Mews booking engine or a reservation agent books directly into Mews, the Blacklist in the Profile does not prevent the booking or blocks the guest from booking. It would be good if a guest is blacklisted to prevent the booking and display a banner or a message to the guest to contact the hotel directly. Currently, there is nothing that prevents the booking for occurring other than to see the icon which is very small.

  17. 44 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Robert Smit shared this idea  · 
  18. 8 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
    Robert Smit supported this idea  · 
  19. 147 votes

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    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    An error occurred while saving the comment
    Robert Smit commented  · 

    Very important to have this status in the Housekeeping App and in Mews Commander to keep track of DND's. In some locations, the guest can only have DND for 2 days and the Innkeeper has the right to inspect on the third day for security issues. Having the ability mark a room as either DND or DNS (do not service) would be helpful. For DNS rooms, these are rooms that have signed up for a specific program such as Save the Planet, or room credit for skipped cleaning. Also, for DND, it would be good to Create a Task in Mews to check the room the following day.

    Robert Smit supported this idea  · 
  20. 69 votes

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    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    Robert Smit supported this idea  ·