163 results found
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Guest's name and email not transferred from Channel Manager
add both - guest's and booker's email to Mews PMS when the booking comes from the channel manager
1 voteHello from the Mews product team,
Thank you for your suggestion. We already support this feature. What you describe sounds like a bug. Please log this case with our team for further investigation.
Kind regards,
Mews -
google
Hi, we have the integration with Google Hotels but we realized that we are not able to check the production because the booking will look like all other Distributor bookings. Can you help in developing some indication or is there any other easier way? Thank you, Michael Hrebicek
2 votesHello from the Mews product team!
We are so pleased to let you know that your feature request has been released. Please check this guide (https://help.mews.com/s/article/set-up-your-mews-booking-engine?language=en_US) to learn how to map Mews Booking Engine with a specific reservation source.
Thank you again for sharing your idea!
Kind regards,
Mews -
Group code name automatically updated in the Middleware
When updating a group code name in Mews, this update is not automatically sent to the middleware which results in time-consuming tasks performed by our reservations department.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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snelstart
missing integration with snelstart
www.snelstart.nl14 votesHello from the Mews product team. We are so pleased to let you know that the connection to Snelstart is available through one of our partners Omniboost. If you are looking to connect, please reach out to our integrations team to enable the connection. Thank you again for sharing your idea!
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Hotelkit interface
Hotelkit is an operations and communication platform. Housekeeping and task management should be connected to Mews.
3 votesHello from the Mews product team!
We are so pleased to let you know that your feature request has been released. Please proceed to Mews Markteplace to connect to HotelKit.
Kind regards,
Mews -
Marketing Permissions from Synxis
Currently the API between Synxis and Mews does not pull through marketing data. We would request that this feed is developed so that we can utilise information that is being captured in Synxis but not feeding through to mews.
1 voteHello from the Mews product team!
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews -
Integration for digital receipt system in Italy
In Italy it is mandatory to implement a system to digitally save the receipts and send them to the government. This is usually done through a software or a POS system. However, none of POS system in Mews offer this service, as they are developed in countries where this option is not needed.
Hence I propose an integration with a system like NEXI - https://www.nexi.it/shop.
4 votesHello from the Mews product team.
Mews has a direct integration with Italian Fiscal Authority to send receipts without the need of another 3rd party system.
However, we also want to thank you for sharing your connection request. We would love for you to introduce us to the integration partner by directing them to [email protected] and we will explain how they can user our open API and become a certified Mews partner.
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Salto Integration - Check in & check out date time format
Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.
Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.
We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…
28 votes -
Create offers
a solution integration or module where digital quotes are generated for group bookings or meetings and / or events.
similar to the option pms system opera
3 votesHello from the Mews product team. Thank you for your suggestion. We already have integrations with EventTemple, Thynk Cloud, Pxier, Ivvy and other sales and events management systems that you can utilise.
Check out our Marketplace for more information https://www.mews.com/en/products/marketplace/event-management#integrations-scroll
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Keys ≠ Check-out time
Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.
10 votesMost key cutter solutions allow for the configuration of this on their own software. As we'll want to avoid redundancies, we are unlikely to deliver a change in Mews on this.
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Close to departure with an exception of a minimum stay
We need to regulate our departures on Sundays. Instead of having no departures on Sundays we prefer to offer for long stay clients (7days +) a departure on Sundays, but not for example for a stay Friday to Sunday.
Right now it is not possible to send this type of restriction to the channelmanger by mews.
It would be great to have the settled restrictions channelled in the right way.1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Late Check Out Key Cutter Integration
As it stands, the key cutter automatically defaults to whatever check-out time in that property is.
When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.
7 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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1 vote
Hello from the Mews product team!
We are so pleased to let you know that your feature request has been released. You can find Temairazu integration in Mews Marketeplace now.
Thank you again for sharing your idea!
Kind regards,
Mews -
add a "MEWS integrations" section to Marketplace
Integrations made by MEWS are bound to work well, so it would be nice to quickly be able to find these, divided by category (like having a "MEWS integrations" vs. "3PTY integrations" divide in marketplace.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. The integrations in the Marketplace have all been vetted and certified by the Mews Technical Partnerships Team and have proven to be a great addition to our eco system. Therefore we will not be dividing the Marketplace into two areas.
Thank you for sharing your suggestions. -
Tiller systems
Tiller is a cloud POS. This integration could allow customers and the hotelier to facilitate payments, by combining bar consumption with the price of their hotel room.
1 vote -
Pohoda (Accounting Software) Interface
Pohoda is an Accounting Software commonly used across CZ and SK. An interface would help automate the data exchanges between the 2 systems.
1 vote -
Expand the available filters for searches done via MEWS Marketplace?
Primarily introduce the option to order results by "Most popular integration" in a given category.
Given the more choices one has the less likely they are to choose something (analysis paralysis sets in), this could help improve user experience, by helping properties decide on an particular integration without having to sift through tens or hundreds of otherwise unordered results.
1 vote -
Connector on Server
Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.
We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.
We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.
Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see…
21 votesA short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks.
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Integrations divided by country
Besides dividing the Marketplace into integrations' categories, I think it would be smart to divide it into integrations' country of reference. This would allow the user who is picking the integrations to first check the ones provided by the country where his business is located, as they probably are a better fit to his business type and are able to solve certain issues related to that specific country.
2 votesWe have made country selection available to all our partners. Many of them have already selected which countries they operate in. As a Marketplace user you will only find integrations that are relevant to the country of your property.
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2-way integration for Mews' key cutters
Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.
Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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