163 results found
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snelstart
missing integration with snelstart
www.snelstart.nl14 votesHello from the Mews product team. We are so pleased to let you know that the connection to Snelstart is available through one of our partners Omniboost. If you are looking to connect, please reach out to our integrations team to enable the connection. Thank you again for sharing your idea!
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Channelmanager API Submit Title
Currently, the Channelmanager API does not support the field title, so the channel manager cannot transmit the title/gender of a reservation.
When trying to send a pre-stay email to this guest, it is then impossible to have a proper salutation in German, as it would require the title (Sehr geehrter HERR/FRAU ...).
Please add a field Title to the channel manager API as it is already present in the Connector API.
23 votesHello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Now to make it available, your channel manager provider should update the integration.
Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Add more actions possible into Mews through Zapier
By doing more actions Mews to Mews on Zapier we would be able to have an infinite possibility of automations in various fields such as :
- payments : charge 50% remaining of a flexible rate, 30 days before arrival
-preauthorisations : on day of arrival, charge automatically the preauthorisations. If failed send email to team and guest...
- out of order : if maintenance issue task, turn property to OOO
-...
If doable the possibilities would be endless and allow advance users through automation to personalize/automate their PMS2 votesThank you for sharing your idea. We opened this up for voting by our community to see how many more properties would love this idea.
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Increase & Automate Ancillary Revenue | In-Room Wine
Increase ancillary revenue with automated in-room wine service.
1 voteThis request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
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Crime Prevention | Reduce Illegal Activity Risk
Reduce your risk and avoid parties, fraud, chargebacks, crime and potential damage to your business.
More: https://www.autohost.ai/
2 votesHello from the Mews product team!
We are so pleased to let you know that your feature request has been released. Please proceed to Mews Markteplace to connect to Authost.
Kind regards,
Mews -
Increase & Automate Ancillary Revenue | Mini Bar
Automate Mini Bar systems and increase ancillary revenue.
More: https://bartech.com/
1 vote -
Control Return of KeyCards / Kartenrückgabe kontrollieren
(EN) When the customer returns their card, I place the card on the SSalto Reader. Click the card to check-out button. The card is read and the corresponding room is displayed at check-out.
(DE) Wenn der Kunde seine karte zurückgibt, lege ich die Karte auf den SSalto Reder. Klicke den Button Karte zum Check-Out.
Die Karte wird gelesen und das entsprechende Zimmer wird zu Check-Out angezeigt.1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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2-way integration for Mews' key cutters
Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.
Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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2 votes
Hey Mewser, thanks for the request, unfortunately there isn’t much detail in this request as it does not specify the channel or the channel manager you’re looking to get this data from. Please update this request with more details, or reopen a new one. Many thanks!
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Keys ≠ Check-out time
Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.
10 votesMost key cutter solutions allow for the configuration of this on their own software. As we'll want to avoid redundancies, we are unlikely to deliver a change in Mews on this.
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Lightspeed POS Self Order Menu
Lightspeed POS offers a Self Order Menu. It would be revolutionary if Mews can integrate Mews Navigator with this. As this would allow Lightspeed to identify the guest(Room Number/Guest Name) and then based on their purchases, post the necessary charges to the correct room. The self order menu would contain the menu/prices directly from Lightspeed and hence would not be needed in Mews.
See below link for Lightspeed Self Order Menu information - https://www.lightspeedhq.com/pos/restaurant/self-order-menu/6 votesHello from the Mews product team. We are so pleased to let you know that your feature request is available through our partner Omniboost on the Mews Enterprise package.
Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!
The next webinar is on April 1 – https://www.mews.com/en/resources/webinars/product-webinar-april-2021
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Salto - encode second room to be opened by the card in field 4 of key creation command
In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:
6228 - main suite (parent space)
230 - private room for 2 persons (child space)
228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
228-1,2,3,4 - four separate dorm beds230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.
In the latter case, a key card…
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Key cutter mapping - current way is time consuming
Currently, a user who is setting up the key cutter will need to manually map individual spaces if their space numbering format is different from that in their key cutter software.
This can be very manual and error prone as it involves several clicks and manual typing in of door lock numbers in the key cutter software into Mews. This cannot be done in batch currently.
One suggestion would be to have a downloadable excel file with all space numbers in Mews, the user then downloads the file adds the corresponding door lock ids from their key cutter system. Then…
2 votes -
Zapier: Add a reservation product
We have an action for "create order", which adds a service product. However, the orders/add endpoint in Connector API does not allow for adding of stay products.
Add a Zapier action to allow for adding a reservation product.
5 votesAdding a reservation product is available directly via the Connector API endpoint Add reservation product.
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Accounting Item - Reservation relationship
You have an API endpoint https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-accounting-items
Returned Accounting Item data has OrderId field:
Unique identifier of the order (or Reservation which is a special type of order) the item belongs to.
Can you add ReservationId field into Accounting Item?
The problem is that we can't know if an accounting item belongs to any specific reservation or not.
I tried to collect unique OrderId values from the list of accounting items and next fetch reservations with ReservationIds filter (to see if we have a reservation with Id same as OrderId), but if I pass non-reservation ID - I see the error…
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Map & send inventory for 2 codes mapped to the same room
This would allow to connect the same space category in Mews to several space categories in a channel manager extranet.
3 votesHello from the Mews product team!
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Such functionality is not supported across many Channel managers, so it will be limited just to a few; and also it has not received enough upvotes.
Thank you for sharing your suggestions.
Kind regards,
Mews -
Create/Edit Vouchers/Coucher Codes via API
Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.
Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.
Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.
Creating additional codes for an already created voucher…
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Encode GuestID on Electronic KeyCard
If the GuestID can be written on the RFID in Sector2 of the Onity KeyCard System, Guests can authenticate at the POS for placing F&B orders on the room bill.
In this case there's no more need to write down the guest's name, only the key card is needed. The key card is read by an RFID reader coupled to the POS. The guestID is used to authenticate the guest and post the bill to Mews calling the API's. Supplementary the guest's last name can be checked to engage two-factor-authentication.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Ariane terminal integration
Integration with Ariane check in terminals
3 votes -
Marketplace: Integration with Reguest
Integration with Reguest
4 votesHello from the Mews product team!
We are so pleased to let you know that your feature request has been released. Please reach out to Reguest team to start onboarding process.
Thank you again for sharing your idea!
Kind regards,
Mews
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