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374 results found

  1. When sending a "Booker confirmation" it would be great to also be able to chose a "custom" receiver and type in the email address. This is possible for the "Confirmation" but not for the "Booker Confirmation".

    24 votes

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  2. It would be very helpful for the front desk to obviously see in the Travel Agency Contracts section whether a booking from Expedia/Booking.com/Agoda/etc is with hotel or ota collect payment method

    41 votes

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  3. 9 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  4. option to choose the language in a guest profile. Now many times the guest does not fill in the language and automatically becomes everything in english. We (as receptionist) want the possibility to do it manually

    10 votes

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  5. When a reservation is made via Company, it would save time to have the Company name pre-filled in the registration card.

    20 votes

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    released  ·  0 comments  ·  Admin →
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  6. It would be practical to fill all the necessary information straight from the "add new customer section" so we do not have to enter each profile just to fill few more rows.

    17 votes

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    1 comment  ·  Admin →
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  7. When a loyalty code is added manually or via the channel manager, Mews will automatically assign the loyalty program classification to this customer.

    37 votes

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  8. There is not enough language speaking choice in the guest profile. For instance, there is no "arabic". This could be improved

    10 votes

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  9. Sometimes a guest fill out his CC details in another profile and the holder name is different. In order to have to correct informations, it would be good to move a CC number in another guest profile.

    26 votes

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  10. Since we are responsible of a lot of people somehow, would be nice to have the option to add an Emergency Contact in the registration card that they have to sign when they check in house. In case of incident, we can contact a family member.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  11. When creating employees it would be useful to have an option to enforce two factor authentication. This could apply by user, so that those in more critical positions have to use 2FA (managers) where we could leave it off for housekeeping, etc

    7 votes

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    Hello from the Mews product team,

    Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. When making a booking with a company name with a negotiated rate, the negotiated rate dedicated to the company and only this one appears .

    16 votes

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    1 comment  ·  Admin →
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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Registration card must be printed both in French and English.

    8 votes

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    Hello from the Mews product team.

    We are very happy to inform you that we currently support the ability to print registration cards in multiple languages, including French.

    Each registration card is printed based on the guests nationality as set up in Mews. For example if the guests Nationality is French, registration cards printed for that guests will be in French. The same process can be applied for gusts of multiple nationalities.

    Thank you again for sharing your idea!

  14. 70 votes

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  15. Hallo,

    I 've got a request that could help big-time ;)

    could you create some sort of flags so that you're able to see a group in the arrival list better? like this: https://bit.ly/31JGaOv

    13 votes

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  16. Create icons for food intolerances or allergies.
    At the same time, breakfast list control should show up this information to the employees.

    15 votes

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  17. report with statistics per month/period, with per nationality stayed in the hotel: 1. the amount of guests checked out, 2. The number of room/nights stayed (at the bottom the totals per month/period, for each)

    10 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  18. For guests that are traveling with children, it is nice to give them a discounted price for some stay products, such as breakfast or excursions. Implementation of pricing for children can help to alleviate some of these costs for your customers and make pricing more attractive for families.

    297 votes

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  19. They suggesting is to be able add additional email address and phone number in the Profile of the guest.

    28 votes

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  20. "Seems to be happening more often where our guests are asked an expiry for the SA ID. I dont see the point off asking the guest when there ID expires? Whats the point?"

    22 votes

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