374 results found
-
Wrong Translations Begleiter
Hello,
the name "begleiter" is a confusing translation. It should actually be called guest name!!! In addition, the name (Kunde) customer is sometimes confused with campanion ("begleiter").
Under group details all "guest"/ companion names" are listed. But above it sais "Customer/Kunde".
Underneath all rooms are listed, but with the name of the customer not with the actual guest names..
it is very confusing.Translated with www.DeepL.com/Translator (free version)
1 voteHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. All translations described have now been resolved. Should you encounter any other issues, please do let us know and we will address them.
Thank you again for sharing your idea!
-
Document Dump for clients
just a folder where we can put things like emails and other documents for our clients. this could us local space and encrypted by mews as to not overload your servers
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Local data storage
Data are currently stored in Western Europe. We would like to have them in local data centers in the United States.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
-
Add new customer with ID card
It would be much quicker if a new customer can be added with an ID card when the guest is at the reception to check in. In that case the details wouldn't have to be filled in manually.
Besides that, I don't know if it's our scanner or the Mews software, but it does some strange things with the cards sometimes. Making men women, reading expiration dates as a date in the past (1930-2030), not reading numbers, changing nationality, sticking first names together... Quite annoying and confusing for our accountant.1 voteHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
-
Stateless Option in Nationality List
Hi there,
I would like to suggest Mews add the "Stateless" Option in the Nationality list in order to be inclusive in case a guest is actually a Stateless person, to adequately communicate the guest data to the Police and to have more accurate data for our internal analysis
Thank you
1 vote -
Display creation date of files added to guest profile
in order to provide proof for the date of digital signature of the registration card we need the creation date of the digital registration card available in Mews PMS.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
attach files to internals tab
We have long term residential guests who stay with us through a partner provider and who each sign a contract before they arrive - it would be great to be able to attach a copy of the contract to the guest profile so we can refer to it quickly and easily.
1 vote -
Confirmation email sending to all guests if no master name selected
We have groups that stay that there is no one owner (as it has been booked by someone else) however we need each individual to register, the system does not send the email automatically as there is no main contact, having a tick option to send to individuals on the profile as preregistration/billing.
1 voteHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
-
customer service interface
Limited interface for customer service representatives to access and change guest data without access to all other features such as financial information.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
From Lub d -Do not allow to check in guest unless 100% customer profile is filled in
specific for Lub d - Thailand, Philippines, Cambodia
Do not allow check in, unless 100% of guest profile is completed1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
A region as well as a nationality tab
With Covid restrictions we know all our arriving guests are New Zealand nationals, we would like an option to add a region so we can see better where our guests are travelling from, this would help us to run targeted ad campaigns and up our guest numbers
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Obliger la saisi de la carte bancaire pour ajouter une réservation
Pour enregistrer une réservation depuis le back office, obliger un utilisateur à saisir la cb du client sinon la réservation ne peut pas être confirmée
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
TWO BOOKINGS
WHY TO WE NEED TO MANUALLY ADD THE GUEST IN THEIR RESERVATION?
IF THE GUEST MAKES AN ONLINE OR AN WALK IN RESERVATION FOR MORE THAN 1 ROOM WE NEED TO GROUP IT MANUALLY INTO EXISTING CUSTOMER??
IF THE GUEST HAS MADE TWO RESERVATION FOR THE SAME DAY THE SYSTEM SHOULD ADD THE GUEST BY IT SELF.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Guest Residence
Due to Covid-19 and link with local (city) lockdown, it will become necessary for the hotels to have the Guest Residency data and not only the passport data.
1 vote
- Don't see your idea?