290 results found
-
long stay
Section to enter arrival date and then number of nights for long stays. Instead of working out what 31 nights would be for example and using the calendar. This would then display a list of rooms availble for the number of nights entered.
1 vote -
pricing button
Pricing button on timeline that displays prices and packages available on that date instead of clicking through the + sign.
1 vote -
Warning when room will go on to the red line
When a reservation is made or changed and the system does not assign a room to it and it is going to drop in to the red line - there should be a warning that pops up to let us know this is happening so that it can be rectified straight away.
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
-
Spelled out Months or advanced date formatting
I would like to see MMM-DD-YY or DD-MMM-YY formatting.
My staff is international and gets confused!
Jul-06-2023
06 Jul 2023vs.
06/07/23
07/06/23Thoughts?
2 votes -
Payment status must be visible on reservations via Timeline
For every reservation that is on timeline, it would be nice if there was some form of a payment status descriptor so that our front desk staff can visually recognize which reservations have fully paid and which haven’t.
For example:
A fully paid reservation could have a “green” dot
An unpaid booking could have a “red” dot
A failed transaction could have a “black “ dotAt this moment we have to manually enter the reservation and go to the payments tab to check if the reservation is fully paid or not. This takes time for each booking and is…
36 votes -
being able to split a booking when not checked in yet
we sometimes deal with an existing booking wishing to change unit types during their stay. even though they haven't checked in yet, it would be much easier if we were able to split the booking (and thus keeping all the notes) rather than having to duplicate the booking, copying the notes, adjust the dates, rates, etc..
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
timeline select multiple rooms
select multiple guest in timeline and able to make changes or move to defrent room/floor
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Multiple room types in a reservation
The ability for a customer to create one reservation with multiple room types in that single reservation. The guest that stays in a beach villa and then wants to move to an overwater bungalow for example. Having this as one single reservation.
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Showing the room number on past bookings
On the dashboard of a guest, we cannot see in one eyesight the previous room number, we have to click on details, or open every past bill.
It will be usefull to have this information on the screen where all past bookings are displayed, especially if it's a returning guest with a lot of previous stays54 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
-
Have a separate cancellation policy for group reservations where multiple rooms are concerned.
Currently, if a reservation is for multiple rooms, the cancellation policy remains the same as that of the rate group for which they were booked. It would be better, and easier to mitigate the risk of losing of a multi-room reservation, if there was an option of another cancellation policy being available once a minimum number of rooms have been reserved. This would allow us to change the cancellation period, meaning that they have to provide us with more notice of cancellation.
1 vote -
Availability report to show correct details
In the availability report, the colomn on the left with the roomtypes, should always show the total number of rooms that you have of this roomtype.
Indepent if a room is OOO or not. Rooms OOO should be treathed as occupied, ie. only affecting the availability per day in the rest of the columns.2 votes -
Remove 'Create a Key' option until the guest has checked in.
Currently we can 'Create a Key' for a reservation that isn't inhouse. I suggest this button isn't available for team members to click until the guest is in house. There is a 'Check in and Create Key' button which can be used initially, then once the guest is in house the 'Create a Key' button can be available to click. This will prevent guests being issued a key without being checked in accidentally.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
1 vote
-
occupancy
Rate/ Extra occupancy adjustment
Currently: fixed $ amount per additional occupant
Suggested: Enable % adjustment1 vote -
Add vacant dirty/clean/inspected or OOO list to easily capture room status's
When help is needed in the operation with stripping rooms, the ability to print a VD list, or VC, VI, OOO, & OOS.
This is basic hotel 101 operation when many employees are involved.Ex: houseperson going to take trash from VD rooms, Operations manager going to strip rooms of dirty linens. We all want to be on the same page and not be confused of who went where or who didn't go into a room.
2 votes -
Allow to select multiple rooms when creating a new 'out of order block'
It is sometimes necessary to block more than one room out of order (an entire floor or entire building in the event of large scale refurbishment work, for example) and it would be helpful to be able to place multiple rooms 'out of order' at once if they all should be blocked for the same dates and same reason.
149 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Notifications are sent to the mobile app
Notifications 🔔 should be sent to the mobile app. This is where we need to be alerted for up-to-the-minute items!
1 vote -
Wochentag zusätzlich zum Datum (Day of the week in addition to the date in the Reservation info)
Bitte den (abgekürzten) Wochentag zusätzlich zum Datum zB. bei Reservierungsdetails anzeigen.
.....
Please enter the (abbreviated) day of the week in addition to the date, e.g. show at reservation details in the reservation info (right hand side of a reservation)
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
the timeline doesn't adjust when you change a house use booking
since a couple of weeks, the timeline doesn't automatically adjust when you change the dates on a house use booking. you need to refresh the page all the time, which is quite annoying.
thanks for looking in to this1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Select multiple features for the timeline filter
We're very happy with the new timeline feature filter! An improvement in our eyes would be if it also were possible to select multiple features and that the filter shows all the rooms which have one of the selected features. At the moment the filters only shows rooms which have all the selected features.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
- Don't see your idea?