Placing a room out of order without having to move future reservations
If we are placing a room OOO it would be great for the system to automatically move the future reservations overlapping without having to manually move each reservation manually.
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Claudia M. commented
It would be great if the OOO handling in MEWS can be optimized at all. For big hotels under refurbishment or during the covid time, we had to make thousands of clicks in the system to set, change, release amend OOO.
If we could just have a tick box to mark OOO rooms and have the option to mass update them all together. Imagine you have to change one entire floor of OOO due to refurbishment or other maintenance reasons, you need to click in every single OOO to make the changes. This is very time-consuming and frustrating. Not only that you have to click in every reservation, also all future reservations have to be moved from that room. This adds to additional manual work.
In a nutshell - I wish one of the developers would have to set 100 rooms/beds OOO, then one day later amend them all again, to release them one day later, cause this can be a reality in operations.
Thanks for making this part more user friendly.
Niklas Wyckoff-Mähler commented
When making a space Out of Order, all reservations that are assigned to that space during the out of Order period should automatically be assigned to a different space. As of now we need to manually move each reservation during the period the room is out of order. This can be time consuming if the out of order room is one of the earlier automatically assigned space (bottom to top or vice versa) as Mews automatically allocates to the rooms.