163 results found
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line between the rooms a bit darker or thicker
for hostels would be a better overview to see which beds belong to the same room
80 votesHello from the Mews product team,
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Order spaces within the Space category
Order spaces within the Space category in the timeline.
At the moment, we can't order bedrooms as we wish in the timeline.
Depending on the location of the bedroom in the building, it makes more sense to have it in a certain order.
The default order does not facilitate operations.77 votesHello from the Mews product team,
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Change PAX on inhouse reservations
What we would like is to be able to change the PAX on a nightly basis.
E.g.
"Guest A" has reserved a room for 5 nights. On night 1,2,3 Guest A stays in the room alone. Night 4 & 5 "Guest B" will join "Guest A" in the same room.
As for now we have no possibility to change the amount adults/children since there's already products that has been consumed previous nights. (breakfast --> via product rule)
This makes our safety list, and other reports show the wrong amount of overnight guests and products.71 votesHello from the Mews product team,
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Kind regards,
The Mews Team
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To alow "un-merge" groups
To alow me to unmerge group, when grouppen by mistaken
71 votesHello from the Mews product team,
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Close task when reservation is cancelled
When the reservation is cancelled and there is task assigned for the reservation, system should automatically cancel the task inside the reservation as well.
69 votesHello from the Mews product team,
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Link 2 different reservations
Sometimes clients book 2 consecutive nights through 2 different means. It would help the communication with housekeeping if the reception was able to "link" the 2 reservations together so it is clear that the same person stays in the room. Additionally, it would be helpful to have an automatic detection of this kind of things, like a notification warning us that a reservation has been made with a similar name a day before or after.
69 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Dispay space number in departure of Reservation Overview
Display room/bed number on the checkout cards even after space has actually been checked out.
69 votes -
69 votes
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Planning alert for important dates
Could we have the possibility of coloring certain dates of the Mews calendar / planning of the establishment in order to reference the important dates of the year (events, holidays, vacations...). With, if possible, the possibility of adding a text when you pass the cursor over the date in question.
For example :
- Put the date of July 14 in green with the text "Holiday: French National Day"
- Put in red January 10 with the text "congress".68 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Different color on timeline for PAID reservations
Would be very helpful to see from the timeline bookings that are paid (when balance is 0) by different color from bookings that still has to pay
65 votes -
Automatically allocate group reservations to adjacent spaces
"When making group reservations, it is usually important to guests that the group stays together as much as possible. Therefore, as group reservations can sometimes be randomly assigned to spaces, this requires manual reorganization. Added functionality to automatically allocate group reservations to adjacent spaces would eliminate this need for reorganization and improve your guests' experience."
63 votes -
62 votes
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Display number of guests in a room on Timeline
Display the number of customers in the room directly in the timeline.
62 votes -
Consumption date on product rules
It would be great to be able to choose consumption date and time when setting product rules - For example If the product should be added on arrival date or in the night.
When you have a package that includes dinner at the arrival date it's not optimal to have the consumption date, by defualt set as the day after if the product is added through a product rule.
As it is now this affects the product reports in a negative way.
59 votesHello from the Mews product team,
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Maximum room bookable at one time
we wish to be able to set a maximum limit of rooms bookable by a client (absolute limit and limit by room categories) in order to avoid privatization of the establishment, for example.
59 votesHello from the Mews product team,
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Show employee who created a note
It would be nice to have the name of the employee who left a note on the reservation, This way is easier for departments to communicate. Since everyone needs to login with their own credential Mews should display who wrote the note. This will be a helpful tool for management to follow up with the person who's left a specific note on reservation. (e.g. guest complained about noise, the manager will be able to follow up with the receptionist who left the note- for more details.)
59 votesHello from the Mews product team,
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Timeline in order by room numbers
The timeline should be ordered by number and not only by categories, as every PMS does, instead of showing only by categories. By categories, the timeline is a real mess, since you have room numbers totally mixed.
58 votesHello from the Mews product team,
Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.
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Selecting individual colors for reservations
It would be an awesome feature, if you could individually select the color of a reservation in the timeline - that would make an overview much easier.
For example: Two rooms are booked from the same customer. Therefore you can select a specific color for both reservations. Then you can easily recognise bookings in the timeline, that belong together.
54 votesHello from the Mews product team,
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Showing the room number on past bookings
On the dashboard of a guest, we cannot see in one eyesight the previous room number, we have to click on details, or open every past bill.
It will be usefull to have this information on the screen where all past bookings are displayed, especially if it's a returning guest with a lot of previous stays54 votesHello from the Mews product team,
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Be able to add text in a booking confirmation
Be able to add text to a confirmation of a booking. e.g. add the time of golf arrangement, confirm table reservation, or congratulate on honeymoon etc
53 votes
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