128 results found
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Attach a task to a space category
Would be great if a task can be attached to a space category: would be handy for maintenance department.
19 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Legionella prevention function in Mews does not work well
Mews has a legionella prevention function. It automatically puts vacant rooms into dirty status after 7 days of being vacant. However, our Housekeeping and Maintenance system have a likewise function, which is way more operatable. Because I can adjust settings: I can choose the amount of days, type of notifications and to whom, etc. And, it belongs to those departments that do the legionella prevention. Mews just puts the rooms on dirty status and I have to go all the way into the history log of each individual dirty room to find out why it was put dirty; there's no…
69 votesHello from the Mews product team,
Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.
Remember you can share a link to this request so that your colleagues can also update the link.
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New colors
These new colors are so stupid. How can you change the colors to mean completely different things 2 + years in to a system? Please change it back.
4 votesHello from the Mews product team.
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
We at Mews follow strict design guidelines and principles with regards to the colours we use in the system. As our brand evolves and new designs standards emerge we constantly review our design choices and will keep usability and accessibility very close in our decision making process.
Thank you for sharing your suggestions.
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Automatic booking reallocation when setting room Out of Order
At the moment in order to put a room out of order, you need first to reallocate all the reservations assigned to that particular space. It can take a lot of time, specially if it is a long period.
It would be nice if Mews could automatically reassign those reservations to another space.7 votes -
Housekeeping - assigning multiple employees (ie. 2) to the same space
Housekeeping - assigning multiple employees (ie. 2) to the same space.
Housekeeping would like to assign two housekeeping employees to the same room i.e. one for the bathroom and one for the remaining of the room.
10 votesHi Emma,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Make customer Icon visible on Commander APP
This way houskeeper can see if its VIP or problematic guest or Birthday
20 votesHello Mewsers!
Thank you for the suggestion. We have updated the status of your request to an idea to be upvoted by the Mews Community.
If you have more information about this request, please feel free to share it in the comments below.
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Direct link/download the api for the Mews App
Have a link to directly downlad the api for the Mews Application for android and apple phones. As we have company pads and phones and do not want to use our private gmail accounts to access google appsstore.
tia
1 voteHello Niklas,
Thank you for sharing your feedback with us. We have reviewed your request and searched for options that can solve it.
In the Apple AppStore, it is only possible to download an application via the store. As commercial developers, we are not permitted by Apple to provide an alternative means of providing access to applications listed in the AppStore.
I the case of Android, it would be possible to provide an .apk file that can be saved locally on a device. However, the biggest limitation here is that for applications installed using this method, we unable to automatically update the application. This would lead to security risks for the file, as well as the risk that a user will lose access once the older version of the application has been deprecated.
For the reasons listed above we are unable to provide an alternate means of accessing the app…
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Moving a reservation and keeping the new rooms status
When you move a reserveration from one room to another, both rooms become dirty. Is it possible to add an option in stay for the new room (which is inspected)
to stay inspected.That the room that the guest has moved to stays inspected. The prior rooms can stay dirty just the new room keeps it status. As after midnight inspected rooms become clean then dirty after housekeeping intervall. This way we can keep track of linen change and don't have to manually change it after every move.
Just have as an option if other hotels don't use the system…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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late check out for housekeeping
Hello. When we have a late check out booking could the color of the reservation change? so whoever is using the system can see that there are people checing out later.
it would helps out organizing the housekeeping and front desk tasks.80 votes -
2 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatically quarantine room after check out for XX days (for COVID-19)
To keep our team safe during the pandemic, we would like to automatically quarantine a room after a check-out for 24 or 48 hours before our housekeeping team enters the room to prepare it.
This helps us protect our team, and gives guests confidence that the room is safe from COVID-19.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Aldair -
Additional filters in reservation overview report
Filter by Segment for Reservations Overview Report:
This will allow us to easily exclude "long stays" from arrivals, departures, stayovers...
It will make housekeeping job easier, and will help to get a more accurate weekly forecast
33 votes -
Commander Application - Push alert to app once a room is checked-out for houskeeping
A push alert is provided on any room that are due, ‘To be Cleaned’ when the guest has checked out of that room so that housekeeping can take action right away.
93 votes -
Store housekeeping data
If you go in to the space status report and view different dates the responsible person is based on the current day responsible person (i.e. Housekeeping lady 1 is responsible for room 101 on 27/10//20, according to the report the same persons was responsible for room 101 on 25/10/20 even though housekeeping lady 1 was not working that day or had repsonsibility for a different room)
Would be great if Mews could store data for the responisble person each day, so you can easily track who was responsible for which room on which date and maybe let housekeeping manager assign…
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Change the profile language in housekeeping app
As a housekeeper, I would like to be able to adjust my profile language from the housekeeping application.
18 votes -
Switch room status easily (House-Use / OOO / OOS)
Until now we can lock the room one by one... It would be great if we can lock rooms by block and switch the room status easily. Now we must create, and delete to change the room status.
6 votes -
Instant messages on the surface of housekeeping app between front desk and housekeepers
To be able to write an immediate extra task to specific housekeepers that flashes on the mobile screen maybe beeps.
51 votesHi Mewsers!
Thank you for your suggestion. We have updated your request to an idea to be upvoted. Please keep voting and adding more great ideas!
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Commander App for Apple watch
Make the commander application available for Apple Watch
4 votes -
Inform users that there is an employee assigned to a floor.
When you unassign an employee from a space assigning a new one overrides the previous employee. Please add signal before you assign an employee to a room/floor which is already assigned to someone else.
3 votes -
translation option in commander app so that front desk can communicate to staff in their native language
When receiving a message in commander app option should be available to display message as a translation ... eg message sent in english might display an option to show as a translation to a preselected language in the settings. Click on a "translate from english to X language" button and that will display as X language using google translate.
19 votesHello from the Mews product team,
Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.
Remember, you can share a link to this request so that your colleagues can also upvote the link.
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