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  1. Invoice status that will tell us if the invoice was sent and to which email address or for every invoice sent to the customer, copy would also be sent to selected internal email address.

    27 votes

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  2. When billing, would be nice if the company name, used in the reservation, is automatically suggested.

    26 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  3. being able to link existing gift voucher systems like Vioma, E-Guma to Mews to redeem vouchers

    26 votes

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  4. good example to state my feature request:

    Some of our hotels offer breakfast as optional service. The customers add it when placing a reservation in the booking engine. The "breakfast during your stay" product is calculating the amount of persons and the amount of nights. We have the correct information that the booking is placed with 2 adults and 1 kid. The price of the breakfast for a kid is cheaper, so it could be interesting if you can add two prices in one product: a price for an adult and a price for a kid.

    25 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Making a refund in Mews is easy and quick, however, when leaving notes as reason for refund, internal information that mean to be shared only with staff, it shows on the bills or invoice, leaving a very unprofessional image. Guests should not see what we write as notes.

    25 votes

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  6. When rebate an invoice it says on all lines "Additional expense (Additional expense rebate Bill ....) It is not possible to send a new changed invoice to customer with detailed information like: roomstay, citytax, breakfast.

    25 votes

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  7. When we ask for a deposit; Often, guest accounting department ask us for a down payment bill (deposit bill). Usually 30% of the total reservation.

    It would be great to be able to edit a down payment bill (deposit bill) automatically calculated (a specific percentage) from the reservation total balance.

    24 votes

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  8. It would be good that the bills that are in the Company Profile billing showed whether the reservation is 'Past', 'Future' or 'Checked in' so it is easier to issue invoices to big OTA providers like AirBnb, which have many bookings assigned at the same time. Currently you have to open and check every single bill.

    This could show the same way the 'Items: 1' tab does.

    23 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. Add a new "External payment types" : Chèques vacances or Chèques ANCV

    23 votes

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  10. Add a filter on accounting category on accounting report

    22 votes

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  11. In the accounting category classifications there are several "hard coded" classifications like Food and Beverage, Accommodation, .... etc.
    For better classification it should be possible to add some free to fill in classifications.
    At least the classification Food and Beverage should be split into Food, Beverage if free classifications aren't possible, because these are common used classifications.

    22 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  12. I'd like to disable the 'Check out with unbalanced bill' function for some users in my system. This is not possible yet and has to do with user rights/permissions.

    22 votes

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  13. iDEAL Payment request
    It is also possible to send a business iDEAL Payment Request to your customers. You can do this by sending a link via various channels, including e-mail, SMS or WhatsApp. For example, the iDEAL Payment Request is used to let customers pay afterwards, to pay for digital invoices or to settle (monthly) subscription fees. Research has even shown that a digital invoice that contains a link for an iDEAL payment is paid on average three times as fast.

    https://www.ideal.nl/bedrijven/ideal-betaallink-aanbieden/

    22 votes

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  14. At the moment when looking at open accounts it shows all of the open accounts for people past, present and future.

    It makes it extremely hard to check what open accounts we have now when having future bookings associated with this list. I would really like it if mews would take future bookings out of this list so it makes it easier for users and hotels.

    22 votes

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  15. If we have to cancel an invoice, there should be an option to keep the products for the new invoice and not have to re-enter all the items. It happens so often that the guest calls and the invoice needs to be made out to the company after all and you have to re-enter everything. This needs too much time!!

    21 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  16. At the moment: it is only possible to charge 1 night for accommodation automatically. It is not possible to charge the products for just the first night only, when you have products with a reservation, it will charge all of them. So a great new feature with be to automatically charge the products of the first night instead of all the products

    21 votes

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  17. Add a new filter for diplay all detail booking by date

    20 votes

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  18. Instead of only being able to email the guest email due to it being linked to the profile, it would be great if we could have the tool to choose between guest private email or company's email for example or simply make a "costum" button.

    19 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  19. To verify with guest if this is the right card to be charged, show the last digits of the CC on the side of the CC Type Icon near "Charge and Close". This would avoid mistakes and this is also a LQA Standard (Leading Quality Assurance), which is one of the highest and most used hospitality standards.

    19 votes

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    Thanks for the feedback!

    This is definitely something that we wanted to take care of. We will let you know about its progress, in the meantime, happy to see how many people will see the importance of this nice feature!

    Regards,
    Mews

  20. The virtual credit card must be deleted/disabled automatically after a useless time. In general these CC serves to charge once and are no longer to be valid. It can be very useful for the regular customer profiles.

    19 votes

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