81 results found
-
Number of nights on invoice
Would it be possible to display the number of nights stayed both on the reservations details and the invoice. when invoicing nightly charges as a package, you see the dates but not the number of nights invoiced
19 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
old billing back please
We would like to good old billing back. It is totally chaotic, sometimes when we add a product on the profile, it adds it to the bill, then sometimes it doesn't, but when it doesn't, you can not choose to put them together. Also, when a guest wishes to pay less than the full bill on one day and the rest to pay on other days, we can not just simply choose some days. It is time-consuming, not easy to see through it, non the less, how could we possibly explain it to a guest what they are seeing on…
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
-
Grouping products on Bills and Invoices
individually posted products appear lengthy
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
The reason is that there is not enough detail in this suggestion for us to understand that problem this is addressing.
Thank you for sharing your suggestions.
-
Group billing??
Why do I get to group billing first when clicking on billing on a specific booking from the reservation overview? It´s good that group billing is an option but I should be taken to the guest bill first and have the option to go to the group bill second.
2 votes -
move button
Move the "Move selected items" button up to be next to "Move all items" button in billing. The placement of the button right now doesn't make any sense.
3 votesHello,
Thank you for sharing your feedback with us.
The “Move selected items” button appears in the lower section of the screen in order to allow you to move multiple selected bill items from different bills. Whereas the “Move all items” button sits on a individual bill, which means the action is limited to the items on one bill.
It is for this reason why the two buttons are in separate locations. It is unlikely that the location for the “Move selected items” will be changed as the current location fits the use cases for multiple actions to be carried out at once.
-
Manager Report - Scheduling a clean PDF that matches on-screen formatting
We would like to schedule an export of the Manager Report for our Directors.
However, the only option is to export to a spreadsheet. Ideally they need to see a clean PDF version with the same simple formatting that we can see on the MEWs page.
i.e. can we please have an export format in PDF for the Manager Report, that matches the same onscreen formatting in MEWS, which we can schedule to send automatically to a selected Export Target?
23 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
-
no post
Have a no post option available so that a guest can not charge to a room from an outlet if we do not have money for them
8 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
-
Avoid automatically use of Merchant
Since your billing enironment has changed, the button "billing and close" uses automatically the merchant!!!! As well as if we want to cjoose the button payment to avoid the mercahnd, on the top hand left of the menu, "Merchant" comes as first to be chosen... We don't use theh merchant and want an easy way to avoid it as to push it always. Thanks
3 votesHello from the Mews product team,
I am really sorry to hear that this operation is causing you problems, we definitely would like to hear the reason why you don't want to use Mews Payments solution.
Unfortunately, this is not something that we will plan to put on our roadmap and is unlikely to be delivered, definitely happy hearing out your perspective more in detail.
Thank you for sharing your suggestions!
Jovana
Mews product team
-
Delect companies in the Bills & Invoices overview
Would it be feasible to haven an option to exclude companies in the Bills & Invoices overview? You could have in addition to the search option an additional field with all the possible companies where you could deselect the companies who you know have already settled the bill, but that is not yet booked to system? For us for example Booking.com transfers the payment beginning of the month so these open bills are not really interested on our day-to-day accounting.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Batch Posting Products
Do we have the ability to Batch Post Charges on a billing screen to multiple accounts at the same time with different amounts? This would be a one time manual posting and not reoccurring.
Example:
A tour group charges a fee per bag of $5.00. Staff count the number of bags delivered per guest. List provided to front desk. Each one could be different or the same amount per room. Not included in the room charge as the tour operator pays or in some cases the guest pays but not normally. There are 50 people on the tour. Currently each…1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
-
creating PayMaster account from a Company
it would be great if you would be able to create a company and create a PM with the same details at the same time. now you have to retype all the information which seems a waste of time.
4 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
-
Go back to old Billing
By clicking on billing now, you get to the new version.
Please bring the old billing back and open maybe another button for the new billing. The gerenal one should be the old.6 votesHello Sabrina,
Thank you for your feedback.
We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.
Are you you able to share with us any tasks you feel that you are unable to perform in the new billing screen compared to the old one?
-
De omzet van een reservering (pas) nemen bij voltooiing/ check-out
Op dit moment zet Mews de omzet door naar het financiële systeem op het moment dat de overnachting plaatsvindt.
Ik zou graag zien (of in ieder geval de optie/keuze hebben) dat de omzet pas wordt genomen en doorgezet naar het financiële systeem op het moment dat de dienst volledig is afgenomen. Wat mij betreft zou dit zijn op het moment van uitchecken waarbij de definitieve factuur aan de gast wordt opgemaakt.Voor annuleringen zie ik hetzelfde voor mij, ook hierbij zou ik graag pas de omzet in het financiële systeem zien op de oorspronkelijke vertrek datum.
Voor (terug)betalingen op reserveringen,…
7 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
-
Approved company accounts for invoicing
In some properties, invoices should only be issued to companies/TA's that have been approved by headoffice (as its risky to issue invoices to some companies, who have a bad payment track record).
Currently we have a right "issue invoices", but this does not take into account whether that account is able to be posted against, and will allow users to close any invoice against that company, creating a risk that clients will not pay their invoices. This is quite common in our industry.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Balance des tiers avec filtre "négatif/positif"
Notre balance des tiers, avec la fermeture et les annulations est surchargée en encours négatifs.
Nous avons vu ensemble que dès lors que nous avons une annulation, le chiffre d’affaire annulation tardif se poste automatiquement sans que nous ne puissions rien faire.
Est-il possible dans ce cas de faire en sorte de filtrer dans la balance, les encours négatifs et positifs ?
Le but étant de montrer à l’utilisateur directement ce qu’il souhaite voir, donc de rajouter le filtre dans les options sur le côté.2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
-
Payments should be related to reservation number
If a customer has 3 bookings, 100€ per booking, and makes a payment of 50€ or even 150€, there is no automatic way to link that payment to an specific reservation.
This is specially important in, for example, enterprise customers. For example, I make 3 reservations for three employees:
- Booking nº1 for today= 100€. Paid in advance 10% (10€)
- Booking nº2 for next monday = 100€. Paid in advance 10% (10€)
- Booking nº3 for next month= 100€. Paid in advance 10% (10€)So, payment in advanced 30€. At the check in, you may ask one employee to…
9 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Today, Mews associates payments to customers, not bookings in favour of ease of find. Thank you for sharing your suggestions.
-
Bulk Print for Bills & Invoices
It would be great if you would be able to print multiple bills and invoices for a certain period. Now you need to open en print every invoice manually.
8 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
-
Automatic bill closure on check-out
When the bill has been paid by the guest upon checkout the bill can be automatically closed.
7 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
-
Ad a note on a credit nota
My accounting is asking me to ad a nota on our credit nota.
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
-
Count in Bill as package shows the breakdown of fees
Currently on the bill, when you bill as package the count will show "1x the total amount" of the product or service.
This count should show breakdown of the fees and then in the total column there should be the total amount.
ie. 1x100€ + 1x120€ + 1x100€ in the count and 320€ in the total.2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
- Don't see your idea?