248 results found
-
Connector API - services/getAvailability with restrictions
The call api/connector/v1/services/getAvailability
Returns availability for the selected services (if it's booked or blocked).
We can get availability for Accommodation.Can we get the restrictions applied to the returned JSON?
Thanks!
Jordi3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Being able to modify the name "Products" on the rates page.
Products is not always appropriate as an extra that is offered when booking. I would like to be able to modify Products to Experiences in my case but others may find another term more suitable.
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Sending groups confirmations in one file
sending groups confirmation in one file after adding the guest names
14 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
126 votes
-
reply on a guest message
If you receive a reservation via distributor, the guest can send you a message in Mews but the hotel cannot reply?!? Than, we have to send an email and this is not stored in Mews.
2 votesHi Mewsers,
if you received the message from guest via messaging service directly in PMS it was sent from guest portal, not directly from Distributor. You can easily reply on that message through messaging module directly in Mews Commander.
You can read more in Help article: https://help.mews.com/en/articles/4245614-read-and-reply-to-messages
I hope that helps. :-)Have a great day,
Aneta
-
Product categories in Booking engine
This solution would allow the hotels to create "categories" of products and offer multiple versions of the same product.
Example: the product (category) will be "Ski pass" for example, and the you can choose from a list of different passes (1-day, 2-day, child, adult...)
Another example: a product of Excursions and a list to choose the different excursions options they have.
19 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. -
Notification if somebady makes a Comment (Booking
We would like to receive a notification (either by mail or in Mews) when a guest makes a comment while booking.
4 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Night Count on Booking engine
When choosing arrival and departure dates show how nights in total on the date section or category section. Many guests are counting days instead nights especially long stays.
10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Using promotion code, without seeing the rate
If a company would like to accommodate their guests and pay for their accommodation via invoice, then it would be great to have an option for the guests to individually book via the booking engine with a promo code, but without seeing the room rate.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Book a table in a hotel restaurant via distributor
As a hotelier, I want to use the Distributor as a booking engine for tables in the hotel restaurant. I want to allow the guest to book a table for a specific day and time.
(Posted on behalf of Hotel Promenáda KV)
12 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Option to change background image in Distributor (Multi Property )
We have 2 beach resorts on the same beach and we combine them into one distributor booking engine.
The background image on the first page (select date) is of some random city. It looks ridiculous and is definitely killing conversion.
I have been told we cannot change this.
Surely a plain white background would be preferable to this generic cityscape which will suit probably one in 20 propertys or less.
Really annoyed about this as when we started using this combined booking engine for 2 property's this picture was not there its just been added.
it looks terrible as we…31 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Enabling Hotjar to record and analyse booker behaviour during the booking process (Distributor).
Link Distributor directly to Hotjar so we can see how guests are engaging within the booking engine. At the moment because Distributor works on iFrames and not via a url link heatmaps and recordings stop when a guest enters the booking process.
14 votesHello, you can add hotjar to GTM, which is avaliable in our booking engine configuration. Mews team -
Display voucher rate only
When using voucher code, only display voucher rate attached to it.
The use case: sometimes the rate attached to the voucher code can be actually more expensive than the standard rate (corporate rate) and customer should not see the cheaper ones.94 votes -
Reservations picture
After his booking, the guest gets a link to the extranet where he can view his bookings. Each booking has a vignette picture which is the same as the main picture of the WBE page. The framing of this picture may not be ideal compared to the framing on the WBE home page. It would be nice to be able to choose another picture for the booking vignettes.
5 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Hyperlinks in room description on Booking engine
Possibility of adding links into room description so are hyperlinked and in that way guest has the possibility to see whole photo gallery, 3d presentation or the address of the apartment on googlemaps for example .
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Promotional / discounted rates sorting
Promotional / discounted rates are not displayed in correct order. If a Promotional / discounted rate is based on "BAR - % discount" then it should display in the same order but it's displaying second best discounted vs Promotional / discounted rate.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Serveral guests under 1 booker
It would be great if a booker makes reservations for several guests, that we have several fields, instead of one guest field.
22 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. -
To be able to track customers abandoning their carts
Just as retailers do so, it would be great to track individual customers leaving the checkout process and to be able to send "abandon cart" emails.
19 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. This is not possible now to do, as the email is colelcted in the end and as well we need an opt-in from the customer. Possibility is to add GTM and do remarketing. -
better translation into spanish and italian of "Proceed to checkout" button
The button "Proceed to checkout" is now translated as "Proceder con el check-out" in spanish and "Procedi al checkout" in italian. However I find these translations a bit confusing as the spanish and italians are not really familiar with this english expression. "Ir al pago" o "confirmar reserva" (in spanish) and "procedi al pagamento" or "conferma prenotazione" in italian, would be a better translation. Furthermore, I've seen in a video of Mews University, that this button was "ir al pago" in spanish and I wonder why it got changed.
Thank you!3 votes -
Filters in Distributor
Because of variation of spaces and types of clients, we want to introduce filters. This should speed up and make booking easier.
Please, put your ideas related to this into comments
11 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
- Don't see your idea?