56 results found
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7 votes
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Apply multiple exchange integrations to different actions
All properties to use Currency Exchange Integration for the sale of their rooms and products, while at the same time having a flat exchange rate for currency exchange services at front desk.
7 votes -
Store all Mews data in individually accessible backup for 10+ years
Mews holds a lot of very important operational data for each property, which is very important to keep record of. Properties often rely on this information to determine future data as well, so with individually accessible and complete storage of each property's historical data, users will always be able to access this data for future reference.
6 votes -
Specific Room Assignment in the Group Blocks
Enable assigning specific rooms to the group block. Properties should be able to block specific room numbers for the group so that the groups are staying close to each other.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Not changing all browser tabs when changing property.
We have multiple properties. When we want to manage the multiple properties at the same time we have to set up multiple browsers because when we change the property in one browser, all the other tabs change as well in the same browser. We would like to manage our properties without changing the other tabs when you change one tab from property.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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verify guests before they check in
Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.
There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Split Commissions
As a property manager I would like to have the ability to associate multiple travel agents and their varying commissions with one reservation.
3 votesHello from the Mews product team.
Thank you for your suggestion, we've recently introduced multiple sources tracking which allows reporting on multiple channels for each reservation.
Mews does not yet track multiple commissions per booking, for which we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Spanish ID on Identity scanner
To include an option (at Property setup configuration) to enable/disable automatic filling of guest NIF with its ID when scanning a guest ID document.
This would speed up the check in a little bit. Thanks3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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able to see guest side of communications
either in the demo or real version, it is very difficult to gain insight on the guest experience of the communications. for example:
* where do guest click to add their credit card details or how to disable the cc details.
* what does the confirmation look like or get a sample of the pre-arrival communication.
* what does it look like when you email the guest a copy of their bill.
* what does a guest profile look like and is the guest able to see just the bookings at your property or all the mews connected properties
*…3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mark the room housekeeping is currently in
Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Relocation functionality
Add A feature to relocate guests when overbooked.
When pressing the button a pop up box appears where relocated hotel and rate at the other property needs to be filled.
In case of multiple nights a box to select if the guest will return to the property. If selected yes move the reservation to tomorrows date with a classification in the profile.
If no cancel the reservation after the action.
Be able to run a report next day2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multi select filters in space status report
Be available to remove from THE SPACES the rooms that are out of order and service, to concentrate more in the DIRTY, CLEAN AND INSPECTED.
I don't want to know in the front page the OUT OF ORDER AND OUT OF SERVICE. I only want to see them when I go inside the Space Status.
Hope you can make the change.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to reconcile Mews monthly Platform space invoice
Allow properties to be able to see their Average monthly space add ons and removals so that they can balance the Invoice issued by Mews for platform fees.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Unified Inbox
Having an inbox in Mews where all messages from different OTAs come would be absolutely fantastic.
All messages would come directly to the PMS and properties wouldn't have to go to all OTAs separately.
2 votesHi Rosta,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Consolidated Reservation Arrival Screen for easier viewing of all Arrivals
The current arrival screen is based upon cards. For smaller properties with a few arrivals that may work. However, for larger properties, it is harder to find the right guest because of scrolling. It would be nice to consolidate this view (maybe with a new filter) that makes the reservation card information into one line much like the reservation screen and it can be filtered by Arrival Time, Queue or by Alphabetical Order, or Room Number or Room Type. For properties that have many arrivals this would be much easier to navigate.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Suppress Deposit Feature for US Properties
In the US, we should not use the "Deposit" feature as it is consider revenue. Therefore, the practice should be a "Prepayment" which is not a term normally used in the US. Therefore, it would be good to have an option to remove the "Deposit" feature for US properties. This causes issues for US properties accounting teams.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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