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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2173 results found

  1. The Mews Manager report is a one-stop-shop for a lot of crucial operational data. With the addition of an occupancy forecast for the upcoming weeks or months, this report could become even more useful for planning and revenue management.

    22 votes

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  2. It would send me every day the information which clients would enter the next day

    It would be great if every day at 10:00 it could send me the entries for the next day containing the following info: 1. number of reservation, 2 which agency,3 last name and name of the cliente, 4. date of entry, date of departure, 5. how many nights the client is staying, 6. how many people are staying 7. apartment type reserved, apartment type given 8 apartment type, 9. tarifa, 10. products, 11, clients cost total, if they have left credit card info (yes or…

    11 votes

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  3. 17 votes

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  4. Sometimes, staff is not made aware when a booking may be modified, which is frustrating as they may be forced to check their email more often than they would like. To help keep everyone informed, the system could automatically create tasks when a booking is modified to be processed by staff as they are received.

    17 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  5. Make possibility that the stuff at your hotel have read only access to restrictions

    9 votes

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  6. 10 votes

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  7. Implement shift handover reports for employees to pass on to the next shift leader

    104 votes

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  8. 19 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  9. As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)

    The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. To be able to attache a booker CC to a specific reservation even after adding new customers to the reservation

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Limiting availability sent to your channel manager could allow more control over booking sources as well as overall occupancy and availability figures.

    86 votes

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  12. Settlement task: Currently, the system does not make the difference between CC invalid and CC missing. So it creates a task in both cases. But we do not always need a CC. Especially for group bookings. So we have 40 tasks a day that must be canceled. It's heavy.

    Solution: let the property decide if they want/need a settlement task for either CC invalid + CC missing or for one of these solutions.
    686.95https://mewssystems3.pipedrive.com/deal/4640

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  13. The client would like to have the possibility to choose the bill counter for automatic deposit.

    8 votes

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  14. 24 votes

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    0 comments  ·  Other  ·  Admin →
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  15. 8 votes

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    1 comment  ·  Other  ·  Admin →
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  16. 13 votes

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  17. Add chain wide events in calendar

    16 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. 4 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  19. 23 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. 15 votes

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