2193 results found
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Mews App: Filtering "Service" on the Spaces Page should automatically reflect in "Assign" Page
It can be cumbersome to filter further on the "Assign" Page (hand icon) when a client has already filtered the service on the "Spaces" Tab (house icon), especially for the number of Spaces we still have to go through in order to select the correct space per that service. Somehow, ALL the spaces are still listed regardless of the filtered services.
2 votes -
Tracking visitors to the booking engine
In my previous booking engine, the timeline/grid was a dynamic live thing. You can see real time when potential guests were looking at dates or making a booking. It was a real time indicator of how good a marketing campaign was working. The previous pms also tracked daily visitors to the booking engine real time and updated the daily visitor numbers. This insight was invaluable.
2 votes -
Group reservations - Change the name of the owner in one click for all rooms
It would be great if it is possible to change the owner of the group reservation in one time/ click of all rooms connected to the group reservation.
At the moment it's only possible to change this per room, instead of all rooms in one.
It would be great if it could be done the same way as that you can change the booker of the reservation.
This would make it a lot easier for us when the contact person of the group reservation changes.5 votes -
Owners Portal
Customer work with private owners and manages apartment in their name. They would like to give the access to the owners with the overview of their units, revenue and reservations.
5 votes -
4 votes
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Remove Confirmation Number for Optional Reservations in Emails
Since Optional Reservations are not confirmed reservations - client feels it would be best to not attach a Confirmation reference number in the emails until the customer actively confirms the booking. All main Placeholders associated with Reservation details or Summaries include a Confirmation number - even for Optional Reservations.
Email Templates associated with Optional Booking should only confirm a summary of the reservation details without a confirmation number. Perhaps adding a specific placeholder just for the templates triggered by Optional Reservations could be useful.
2 votes -
Sort out cancelled / no show reservations in groups
When going through cancelled / no show reservations (groups) it is time-consuming having to click on each and every one of the reservations in the group to see what date and what reason the booking was cancelled.
In groups it would be great if you were able to organize them by date, as well as, reason (cancelled / no show).
The best solution would have been to sort them out as we have when it comes to past and future bookings and by date but instead "cancelled" as one and "no show" as another one.
If you then click on,…2 votes -
Adaptation of Vouchers for Agencies and Companies
We work with several companies and agencies, and we need to adjust the vouchers according to the specific conditions of each reservation. Currently, some companies pay by bank transfer, and we must adapt our documents accordingly.
Specific Requirements:
…Voucher Customization: Ability to dynamically modify the information displayed on the voucher based on the agreement with the client. Configuration Options: Do not include an email address. Do not store a credit card in the client's file; it should only be linked to the agency. If clients make additional purchases, the agency’s credit card will be charged. This is a major issue1 vote -
1 vote
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1 vote
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7 votes
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Add extra column to the timeline
Add an extra column to the timeline to add certain importnat and rate / occupancy related events such as conventions, sport, concert, in-house. Column should be right under the dates.
21 votes -
Make group reservations more clear (master bookings)
*Group reservations should only have 1 confirmation number!
*Changing the room breakdown should go easier.
*You should be able to sort a group list (on room type / arrival date / n° of people in the room)27 votes -
Group rooming list upload Owner/Main person NOT companion
When we upload a Group rooming list, at the moment even if all rooms are single rooms the uploaded names will land in the system as Companion. In this way we cannot see the names of the guests staying in the rooms when we look at the timeline for example. It will show the names that the group was picked up under and since we don't always have the rooming list by the time we actually pickup the rooms we use for instance the group name and all rooms will show the Group name as such. In order for the…
9 votes -
Reservation Report should allow you to choose more than one rate plan
You can only select one rate plan but have the feature to select multiple segments, etc. Why not have the same feature for rate plans?
29 votes -
Forecast
Dear MEWS Team,
We would like to give you our feedback on the subject of reports. We have already discussed this issue with our contact person at MEWS, and apparently the reports we want to / can pull are a bit limited. So I am happy to share our feedback here and we hope it will soon be resolved and ready to help other hotels:
We need the report or reports to work in the following topics:
- Revenue Conversion --> General and individually (per person)
- Lead Conversion --> General and individually (per person)
- Lead per hour --> General and individually…
1 vote -
Change default printer
Change the default printer from to pdf to a "real" printer to make it easier when printing a bill
1 vote -
Easier search through products
Hi Mewsers,
When searching through the product list I would find it very useful to be able to either filter or have it easy visible which products we are offering on our booking engine / guest portal.
This because we have some products in the list 2 or 3 time because of the way they are charged (once / per night etc. etc.).1 vote -
Multiple payment policies for one rate group, configurable by advance date
Where properties receive a high volume of same day bookings, which they review and then either take manual payment or cancel, there should be an option to configure payment policies on rate groups by advance date. This solution would help to reduce the amount of refunds properties need to perform for these particular bookings. This is currently only possible in Mews by creating a combination of multiple policies, rates/rate groups and restrictions.
Ideal use case below where property only requires one rate and one policy
Any reservation made prior to the day of arrival - an automatic payment schedule is…
1 vote -
Stop showing future stays in the balance on the check-out list
The summary of guest balance on the check-out page is pretty nice and allows us to see with a quick glance if the guest has something left to pay when leaving.
It would be much better if that summary only showed the balance for the current stay and not the future stays of the guest.
Most of our regulars have dozens of stays booked in advance and the check-out summary shows the total for all of them which is completely irrelevant during check-out.58 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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