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9 results found

  1. Create new custom email templates for manual sending by property

    34 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Admin →
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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Madeleine Rohde supported this idea  · 

  2. Hotel logo at the Guest portal

    85 votes

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    3 comments  ·  Mews Guest Journey » Guest portal  ·  Admin →
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    Madeleine Rohde supported this idea  · 

  3. Upselling during the Guest Journey

    154 votes

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    on the roadmap  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Admin →
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    Madeleine Rohde supported this idea  · 

  4. New mail templates and customizations

    344 votes

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    48 comments  ·  Mews Guest Journey » Guest portal  ·  Admin →
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    released  ·  Jan Pulkrábek responded

    We delivered customization of all emails which Mews send to guests.

    We will start collecting new feedback for missing placeholders and other things separately

    Madeleine Rohde supported this idea  · 

  5. Send test email from within 'Mail Templates'

    117 votes

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    6 comments  ·  Mews Guest Journey » Guest portal  ·  Admin →
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    released  ·  Jan Pulkrábek responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!


    Now you can actually see all the preview of emails within the customization of emails.

    Madeleine Rohde supported this idea  · 

  6. Add neutral gender in online check-in

    115 votes

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    on the roadmap  ·  16 comments  ·  Mews Guest Journey » Guest portal  ·  Admin →
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    Madeleine Rohde supported this idea  · 

  7. Customizable Online Check-in requirements

    334 votes

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    29 comments  ·  Mews Guest Journey » Guest portal  ·  Admin →
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    Madeleine Rohde supported this idea  · 

  8. Preview of mail templates

    288 votes

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    8 comments  ·  Mews Guest Journey » Guest portal  ·  Admin →
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    Madeleine Rohde supported this idea  · 

  9. Mailing History Report

    257 votes

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    released  ·  24 comments  ·  Mews Operations (PMS) » Reports  ·  Admin →
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    Madeleine Rohde commented  · 

    I agree too Frank Blattl. If a guest is "rejecting" the offered and agreed rate when checking-in we can´t see the content of e.g. the confirmation mail and condition the guest booked once via MEWS. All we can see ist when a mail was sent and the underlying occasion/ event. An dall we can do in the end is ask the guest if he/she may show us the mail as proof.
    Hoping to get more transparency on this!

    Madeleine Rohde supported this idea  ·