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  1. Create new custom email templates for manual sending by property

    36 votes

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    1 comment  ·  Guest Experience » Communications  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Madeleine Rohde supported this idea  · 

  2. Upselling during the Guest Journey

    164 votes

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    on the roadmap  ·  8 comments  ·  Guest Experience » Guest portal  ·  Admin →
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    Madeleine Rohde supported this idea  · 

  3. Add neutral gender in online check-in

    130 votes

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    18 comments  ·  Guest Experience » Guest portal  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Madeleine Rohde supported this idea  · 

  4. Customizable Online Check-in requirements

    353 votes

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    32 comments  ·  Guest Experience » Guest portal  ·  Admin →
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    on the roadmap  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.


    This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.


    We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…

    Madeleine Rohde supported this idea  · 

  5. Granular User Privileges

    750 votes

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    idea to upvote  ·  157 comments  ·  Property Operations & PMS » User management  ·  Admin →
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    Madeleine Rohde commented  · 

    I agree too Frank Blattl. If a guest is "rejecting" the offered and agreed rate when checking-in we can´t see the content of e.g. the confirmation mail and condition the guest booked once via MEWS. All we can see ist when a mail was sent and the underlying occasion/ event. An dall we can do in the end is ask the guest if he/she may show us the mail as proof.
    Hoping to get more transparency on this!

    Madeleine Rohde supported this idea  ·