22 votesidea to upvote · 1 comment · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →Tristan van Hoolwerff shared this idea ·
Hello from the Mews product team,
Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.
In order to make use of this functionality:
1. Select a space category (settings > property > space categories)
2. Scroll down to “Order email template”
3. Enter the text you would like to be sent to your guests and hit save.
4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.
NOTE: The text does not need to be in custom HTML to appear correctly in the email.
If you have any feedback for this feature please do let us know in the comments below.
Mews Product Team
17 votesidea to upvote · 0 comments · Mews Operations (PMS) » Operations · Flag idea as inappropriate… · Admin →
We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.
This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)
Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.
Have a great day,
279 votesidea to upvote · 8 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →
we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.
You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.
Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.
Have a great day,
An error occurred while saving the commentTristan van Hoolwerff commented
Is it possible to exclude the logo above the header of our mail templates?