Settings and activity

12 results found

1. Send invoice directly to company profile

   390 votes

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   27 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   released  ·  AdminWendy Tapia (Senior Product Manager, Finance, Mews Systems) responded

   Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!

   SVDM supported this idea  ·  May 06, 2021

2. Extended Employee Permissions

   29 votes

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   idea to upvote  ·  5 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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   SVDM supported this idea  ·  April 19, 2021

3. Group payment report by card type

   14 votes

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   idea to upvote  ·  1 comment  ·  Billing & Accounting » Reporting  ·  Delete…  ·  Admin →
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   SVDM supported this idea  ·  April 15, 2021

4. Bulletin board for all employees

   8 votes

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   0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   SVDM supported this idea  ·  March 15, 2021

5. assign task to multiple people or departments

   22 votes

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   3 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   SVDM supported this idea  ·  March 15, 2021

6. Remove the new billing screen

   129 votes

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   6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

   SVDM supported this idea  ·  March 15, 2021

7. Print bills & invoices with totals only or item detail

   54 votes

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   5 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   
   

   An error occurred while saving the comment
   SVDM commented  ·  March 15, 2021  ·  Edit…  ·  Delete…

   Being able to select the option whether you would like to have a summarized version of all POS bookings on a bill, or all items of a POS bookings specified in the invoicing menu itself.
   
   Problem
   You are currently able to set up your bill either with all items shown or a summary of everything. (this can be done in your settings) However, it would be great if you can select this option when you print/create the invoice itself. You are able to click on the +/- sign when seeing the invoice in the system, and it would be great if this option can be saved when creating/printing the invoice.
   
   Solution
   The function is already available in the Mews settings, it only has to be added to the invoice menu.

   Save Submitting...
   SVDM supported this idea  ·  March 15, 2021

8. Showing a subtotal of the items of one POS booking

   12 votes

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   1 comment  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Adminjord.sips (Product Manager, Mews Systems) responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   SVDM shared this idea  ·  March 15, 2021

9. Keep the old billing screen or at least improve the new one

   13 votes

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   1 comment  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback and comments.

   The new billing screen was introduced in order to give you a simplistic overview of all your bills in one place. Allowing for a more efficient overview for larger reservation groups.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing Mews to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new billing screen supports both groups and individual bills. The screen now works at speed and allows you to see more and do more as you scale.

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid items / Deposits

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, as “Unpaid items/ Deposits” in the new billing screen.

   “Unpaid items/ Deposits” are a placeholder for the left hand side, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. As the old billing screen has been retired, we will soon look to remove the concept of “Unpaid items/ Deposits” items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled. Don’t worry though, it will be a few months before we make this move.

   Many users such as yourselves have been leveraging the billing section on the left side of the old billing screen in order to help you with sorting and identifying unpaid items especially on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter.

   In order to aid you with this we recently released the ability to adit bill titles. Editable bill title provide you with much more flexibility when it comes to managing bills in different situations including keeping track of the bills you need to take action on and help you with smoother handovers. You can rename the bills as many times as you’d like and you can view the names of custom bills when you are moving bills between profiles.

   Due to the older technology powered the old billing screen, we were very limited in the functionalities and the features we could add eventually hit a point where we would be unable to improve your billing experience. We were therefore unable to create a mix of both billing screens.

   The billing screen is the most used part of the PMS, and we understand that getting used to the new workflows can take sometime. However, we encourage you and your teams to learn more about the new billing screen using our guides and video resources in the Mews University. You can find a link to the guides below:

   https://help.mews.com/en/collections/2423270-accounting-payments#manage-bills-invoices

   We’ve found that after the learning curve teams much prefer the new billing workflows as well as the features that we are slowly rolling out on the new billing screen. We also encourage you to keep an eye on our release notes page for more updates.

   Thank you for sharing your feedback with us, we encourage you to share any questions that you may have about the new billing screen with our customer care team.

   Hello,

   Thank you for your feedback and comments.

   The new billing screen was introduced in order to give you a simplistic overview of all your bills in one place. Allowing for a more efficient overview for larger reservation groups.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing Mews to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new billing screen supports both groups and individual bills. The screen now works at speed and allows you to see more and do more as you scale.

   Below, we’ll explore just a few of the new… more

   SVDM supported this idea  ·  February 23, 2021

10. Undo booking cancellation

    823 votes

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    53 comments  ·  Service Management  ·  Delete…  ·  Admin →
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    released  ·  AdminNienke Wilbrink (Admin, Mews Systems) responded

    Hi Everyone,

    
    

    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 

    
    

    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 

    
    

    More information can be found in this release note. 

    
    

    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 

    
    

    Warmest regards,

    Nienke 

    SVDM supported this idea  ·  December 06, 2019

11. Different confirmations per space type

    44 votes

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    1 comment  ·  Revenue Diversification (Spacetime) » Co-working space management  ·  Delete…  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.

    In order to make use of this functionality:
    1. Select a space category (settings > property > space categories)
    2. Scroll down to “Order email template”
    3. Enter the text you would like to be sent to your guests and hit save.
    4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.

    NOTE: The text does not need to be in custom HTML to appear correctly in the email.

    If you have any feedback for this feature please do let us know in the comments below.

    Kind regards,
    Mews Product Team

    SVDM supported this idea  ·  October 29, 2019

12. Age-based pricing

    297 votes

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    released  ·  29 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    SVDM supported this idea  ·  October 19, 2019