Settings and activity
2 results found
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8 votes
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FrontOffice Venezia
commented
I find that receiving a request for feedback while you are doing a checkin, or a payment with the guest in front of you is really annoying. What do you expect me to write with the guest in front of me who is waiting or who I am talking to while I am making the payment to them? Avoid these feedback requests; they are annoying and lead nowhere.
FrontOffice Venezia
supported this idea
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458 votes
Hey community!
We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!
We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:
- Reservation managers / front desk staff who handle reservations daily
- Revenue managers
If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:
- Follow this link to take our Userberry test and share your feedback
- Please use a desktop browser — the survey includes visual elements
- Set aside around 5–10 minutes of your time
Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate…
FrontOffice Venezia
supported this idea
·
I find that receiving a survey with a request for feedback while you are doing a checkin, or a payment with the guest in front of you is really annoying. What do you expect me to write with the guest in front of me who is waiting or who I am talking to while I am making the payment to them? Avoid these feedback requests; they are annoying and lead nowhere.