Settings and activity
3 results found
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5 votes
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George
shared this idea
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48 votes
George
supported this idea
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22 votes
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George
commented
It is a real shame, that in your support email replies you cannot include at the bottom the initial requests which shows a detailed explanation of the issue submitted.
So one has to always dig back to find out what one originally said in a previous email. With several tickets open this can get really confusing.
I would highly recommend you change your system, so the full history of conversations is always on ONE ticket, including the original request.
George
supported this idea
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Yes, this is very important for our property too! We should all be able to create our own individual intervals if the standard ones don't work. Thanks!