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Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
An error occurred while saving the commentCatarina supported this idea ·
Date of birth would be the best identifier, as emails and phone numbers can easily chnage. Would be perfect if Mews could notify us by creating a task to look into/merge the 2 profiles with same name and DoB.