95 results found
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Grouping products on invoices to reduce the length of a bill
Allowing to group the same products together on a bill would make it clearer for the guest. For example, if a guest stays for 15 days, his invoice will include 15 times the 'local tax' product making the invoice lengthy and not easy to read.
It would be better to simply display local tax x 15, for example.
It could maybe be set for specific products when configuring them.3 votes -
Registration Card Report
There is a specific "Counter" in Mews for the registration cards, but there is no report we can get sorted by Registration Card Number.
In our case, we must register each guest (using a correlative registration number) at the time of check in.
One of the reasons is that the Authorities / Country Administration requires from the hotel, a city tax report that consists in a list of guests sorted by registration number, that includes personal information and details of the stay.
If we can get a list of invoices in Mews (using the Invoice Counter), why is it not…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic Deposit Settlement Disable by Default for US, Australia and New Zealand properties
When a rate group is created and the Automatic Deposit Settlement is default in the US, this creates a revenue items for taxation purposes. This is not used in the US and should not be the default setting. The Option of "Automatic Deposit Settlement" is regionally specific and not global. I believe this "Option" should remain an Option and not the default. This really confusing properties that are setting up rate groups. See help guide on this topic: *Note for properties in the United States, Australia and New Zealand: Do not select this feature, as you are not legally required…
1 voteHello,
We are adding this idea to be upvoted further by Mews community. Remember, you can share the link with your colleagues and anyone that finds this idea useful to be added to the roadmap.
Best wishes
Jovana
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Billing Tab - Show Rates vs Tax Breakdown
It would be really helpful if, on the billing tab, you can include the rate vs tax breakdown when we expand a billing item. It is causing our staff to be confused when posting adjustments and we are, as a result, paying close to $1000 in taxes more than what we collect for most of our properties.
1 vote -
Split tax for one product in mews
Due to corona, German VAT for food was reduced from 19% to 7%. (There were other tax reductions already last year due to corona from 19-16% and mews handled everything fine).
Now the problem is that the product "breakfast" includes both food and drinks and therefore has to have 2 splits of tax.
I.e. if the total price is 15€, 10€ need to be taxed with 7% and 5€ with 19%. But in the mews products, I can only put one VAT Tax per procuct.
So some German Mews hotels add an extra product after every booking of breakfast manually…4 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions
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Create a possibility to select a taxations on Service
Create a possibility to select
Rate - Default Rate tax rate
Product - Default Product tax rate
Deposit - Default deposit tax rate
CancellationFee - CNX fee tax rate
NoShowFee - No-Show fee tax rate
on the Service entity.Use a multi-value just like on Accounting setup of enterprise.
3 votes -
No city tax for children and free breakfast for children
Would be easier to just add breakfast and city tax in case it's necessary than having to counterbook it with every single reservation where children are involved.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatically move city taxes to a paymaster or guest bill
Move all the city taxes of all customers to the paymaster bill in one go.
9 votes -
"Exclude from offer"
Let's take for an example the hotel "Hôtel Golf Château de Chailly".
After calling the "rules/getAll" and "products/getAll" we see that the product "6c5ed799-2e8a-4a18-8325-ac7a0086a886" is applied for "ResourceCategoryType" equals to "Room" and "Suite". But it's not added to the price displayed on the booking engine, for example, for tarif "7c58c0e7-64f2-41d6-aaff-ac6f00c31da1" and room "7599d179-e235-4894-9310-ac6f00c320ff".You colleague explained us that this product is the city tax. And as this product has the option Exclude price from offer so only the price of the room will appear on the distributor.
But how can we know if the product has this option (Exclude from…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rate Rules setting, as Product Rules
Would be nice to have a Rate Rules settings (as also Product Rules) to be able to make more tailor made rates. At this moment we use the Rate Rules settings to setup rates, but this results in wrong city tax, because the Product Rules settings are not included in the (hard coded) city tax calculation.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Have products included in rate visible during the reservation process in Commander
When making a new reservation in Commander, there is no way to see a breakdown of the product(s) included in the rate until after the reservation is confirmed.
This is even more confusing when the product price is added to the rate. For example if the rate is EUR 100 per night and a compulsory city tax of EUR 1 per night is automatically added, there is no way for me to see instantly why I selected a EUR 100 but the total value of the booking is EUR 101.3 votesHi Peggy,
Thank you for the clarification. We have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Build Resort Fee option or allow products to not display within Nightly Rate total on distributor
We use resort fees at our property and have product rules in place so they are automatically attached to rate groups however this is never displayed on the distributor. It only appears once the reservation has been booked and can seem to some guests as a 'surprise fee' if they do not read the fine print.
Would be best to have a resort fee option built or be able to include products on distributor without them being displayed as an addition to nightly rate but within the 'Fees and Taxes' section.
The option to include price in offer does not…
9 votesThis is in preparation in Guest team -
Re-pricing items outside of EHW
We should have a unified solution for updating the cost of items that are outside of EHW or closed on a bill. For example in some Legal Environments, taxes are applied based on the length of reservation. Upon the change of length, taxes should be updated on all nights.
This should be somehow reflected in reports and values such as average night rate etc.1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
The reason for this is that we need to handle changes of taxes with correctional items and not by overwriting already posted and in some cases reported items.
Thank you for sharing your suggestions.
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City taxes for children
City taxes amount is different between adults and children, and among children based on their age.
Would be useful to create a rule that recognises the different kind of partecipants and their age among children, showing, then, the different amounts due111 votes -
Hard Coded City Tax Financial Reports in Accounting Category Additional Expense when Rebated Automatically
Currently when a GDS, OTA, TA etc cancels a reservation, the Hard Coded City Tax is rebated in the Additional Expenses Accounting Category, even when the City Taxes have been configured as "City Tax" in the Accounting Configuration -> Additional Expenses. This creates 2 separate lines in the Accounting Report (1 in the Accommodation / Additional Expense Rebate and the other in the Taxes / Rebate City Tax).
10 votes -
Different Tax: local vs foreign tourists
Some countries require to collect different tax based on the nationality of their guests. Local (national) tourists pay less taxes than foreign tourists.
Example of such country is Peru. Since Mews is live in Peru, this feature would be great to have.
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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VAT drop for longstay guests (28+ days)
in the UK the VAT drops from 20% to 4% from the 29th night.. which is currently happening in Mews however the total amount doesn’t change just the internal split changes. So properties are not able to pass the benefit of the reduced tax to guests which ideally they should do or at least would like to do.
14 votes -
(group) invoice
Summarize invoices with multiple guest profiles by guest profile.
With group reservations or reservations with more than one guest profile the invoice turns out very chaotic i.e.:
Stay 1234 (guest name 1, stay dates)
Staypackage
City tax
Stay 1235 (guest name 2, stay dates)
Staypackage
City tax
Stay 1236 (guest name 3, stay dates)
Staypackage
City tax
Dinner (guest name 1)
Dinner (guest name 2)
Dinner (guest name 3)
Minibar (guest name 2)
Minibar (guest name 1)Would be great if could be ordered by guest profile i.e.:
Stay 1234 (guest name 1, stay dates)
Staypackage
City tax
Dinner
Minibar …5 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Tax Exempt Guests
Some guests have valid government documents which exempt them from paying any lodging taxes, etc. (VAT etc). There should be some checkbox that allows for the room rate to stay fixed but no taxes to be posted as liabilities.
There should be a separate report of such reservations per month as well.
19 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Itemized fees in distributor with "taxes and fees excluded" corrected
In the USA, it is common to have a separate cleaning fee that is billed on top of the rate. Rather than have this blended into the nightly rate, which inflates the rate when a booker is doing comps, we propose that in the latter stages of the booking process fees are itemized along with the taxes.
With that, the message displayed next to the rate that says "excluding taxes and fees" will then make sense. Right now, it is inaccurate since we're blending cleaning fees into the rate and can only make it known that the fee exists via…
2 votesHello. This feature is already possible to have.
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