99 results found
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Bitcoin & Other Cryptocurrencies
Accept Bitcoin or other cryptocurrencies as payments.
There are some key benefits of Bitcoin, such as a lower cost merchant fee and an inability for guests to execute fraudulent chargebacks as outlined by QuickBooks:
10 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. However, you can still upvote the idea.
Thank you for sharing your suggestions.
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Verifying payments: Mews notification change from payment successful to payment needs verifying.
At the moment Mews drops down a green box saying payment successful even when a payment needs verifying by a guest. This means many verifying payments get missed. I suggest when a payment needs to be verified a blue box drops down and says Payment needs to be verified. This way staff notice this straight away and payment gets verified by the guest then and there.
4 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Adyen MarketPay Merchant Balance Top Up
There should be a similar way to top up Adyen MarketPay Merchant Balances similarly to the way we have it set up for Stripe.
3 votesChange of status as this is too long on the roadmap, we've identified other priorities and we are adding this back to our product backlog.
Thanks.
Mews Team
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terminal to accept cards from restaurant
COMPATIBILITE AVEC LES CARTES TICKETS RESTAURANT.
Allow Vaucher credit card with a fixed top-up amount offered by companies to employees for lunch expenses (Sodexo, Edenred and Monizze).
5 votesHi everyone, I’d like to know how many of you can give me feedback about the above? What type of cards are those, what can be the use-case? Happy to chat with someone!
Moving the idea to be upvoted!
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Automatic closing of accounts
It would be a nice functionality if accounts are closed automatically when payment is completed.
2 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Payment link
It would be very helpful if there would be a feature where the guests get a reminder on the day of their departure or the evening before with all extras or other services that still have to be paid. Then a button could be created on which the guests click and enter their payment information and thus pay all outstanding amounts and this would then have to be imported directly into the PMS via a two-way interface.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. The perfect swap to this functionality is the online check-out email that can be enabled and is sent out to your guests. It is linked to the guest portal and contains all outstanding balances where guest can pay = sharing the link https://help.mews.com/s/article/set-up-online-check-out?language=en_US.
Thank you for sharing your suggestions.
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1 vote
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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custom type of payment
have the possibility to create custom type of payment.
44 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Implement Wechatpay and Alipay
Slowly the Chinese market is getting bigger and bigger for Dutch hotels. Not only in Amsterdam, but everywhere in the Netherlands. The most used payment solution are Wechatpay and Alipay. This will bring a great improvement in the guest experience.
73 votesI would like to hear feedback from all of you, are you very interested in having WeChat as a payment method?
Thanks,
Your Payments Team -
contact less payment
We need to have a new payment method : contact less payment
1 voteHi team,
Thanks for the feedback.
According to the upvoter’s feedback, the request is not needed anymore.
Happy to talk to you about some other ideas!
Jovana
Product Team -
Add other kind of payment
It would be great to set up other kind of external payments like TWINT or any other type that would be useful for the single properties for their statistics and checks.
14 votesHi all, Twint is available as the source of external payment, please head over to external payment & accounting configuration and enable it by heading to our help page here!
Best,
Product team
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Connect a credit card machine to Mews
A creditcard machine connected to a PC will help to save time and faults at the front desk.
When connected, all transactions on the credit card machine have to be generated in MEWS. So will be linked on a Product all the time.
You generate automatically the right profit and charge the costumer for the right amount.Met een gekoppelde pin terminal aan de receptie PC scheelt dit tijd en voorkomt eventuele fouten bij de recepties.
Als deze is gekoppeld worden alle transacties aangemaakt in MEWS. Dan zal er altijd een Product gekoppeld moeten worden. Zodat je de juiste omzet…84 votesHello all!
Happy to announce that we have launched Mews terminals! Check out this page https://www.mews.com/products/terminals if you want to know what they are all about!
For pre-orders, you can also access Marketplace, a category named “Payments” and click “See pricing”, choose the type of device and it’s number, click on “Request” and our team will reach out to you! Happy to hear from you, and let us know if any questions arise!
All the best from the Mews team.
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Insert a QR code in footer of bill
At present in footer of all our bills we thank the guest and have also inserted bank account details for payment. This is used to be able to send invoices to companies and not have to write separately in e-mail. They can do copy and paste in their banking programs.
Starting 2021, more and more the new European QR code with all payment information will be used. Is it possible to
1. have an automated QR code be generated with all necessary information
2. have this QR code printed on invoice in footer
Thank you2 votesHello everyone,
Thank you for submitting the idea. As long this is another great idea, unfortunately, this is not something we have planned to work on in the nearest future due to us focusing on different priorities – such as: adding new alternative payment methods.
You can still upvote, submit or comment on the idea and we can any time get back and have a discussion around it.
Looking forward to hearing more suggestions!
Best,
Jovana -
Deposits on manual payment types
When Mews automatically takes payment from credit card it will at the same time create debet and credit deposit transactions. Credit card payment will be closed with other transaction and other one stays open on the reservation with all the booked items. Would this be possible with all the manual payment types also? We need this feature for our book keeping to keep on track where the money comes from. And if these payments are not on closed bill it the will not be shown on the payment report as our accounting needs.
3 votesHello,
Thank you for your feedback!
It is unlikely that we will be working towards automating manual deposits payments, for this reason we have automatic settlement and automatic deposit closure, as you have mentioned which can be configured on the rate group level, and thereafter matched with rates you’re offering to your clients.Kind regards,
Jovana
Mews Product Team -
Send a payment confitmation with external payments
We would like to send a payment confirmation like the ones that are send when a guest paid with their creditcard. Because we also get external payments via our own website with ideal, sofort, wire transfer etc. These guests want to know if their payment has been recieved aswell.
9 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Jovana
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iDEAL Payment Method
iDEAL is an online payment solution with a direct online transfer from your bank account to the bank account of the Mews property. It is the most used payment method in the Netherlands.
210 votesHi Mewsers!
We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!
To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.
Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.
Thank you for sharing and voting for this idea,
Your Mews Team
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An option in mews payment when guests prefer not paying with credit card
Guests get a standard e-mail from mews that they have to fill in their credit card details, while some guests prefer to transfer the money or have paid through a channel as hotels.nl. Can we get an option to fill in if guests are paying with their credit card or otherwise, so not everyone gets the e-mail.
18 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Add additional External Payment Types to MEWS - Loyalty Card and Gift Card
Add additional External Payment Options:
Loyalty Card and Gift Card for Chain Hotels
23 votesHi all, I am happy to announce that these external payment types are now available for you! Please head over to accounting configuration and check out how to enable them with just a few clicks https://help.mews.com/s/article/what-is-the-accounting-configuration?language=en_US
Thanks for upvoting and speak soon in some other new ideas!
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discover and jcb cc
the mews does not allow us to get discover card or jcb card while making the reservation but it does gives you the option to find the reservation which had made payment using the discover card or the jcb card?
i mean how and why this makes the procedure more slow and sometimes guest they need to run to get cash.3 votesHello team,
Thanks for creating this idea!
We have enabled Discover and JCB for terminal payments, moreover, we have enabled same payment methods for the US market. Due to the limitation of our current payment providers (Stripe), we cannot enable the above-mentioned payment methods in the EU but on the other side, we have recorded your request to our partners and your AM will reach out to you for any further update.
If you’d have any other specific request, feel free to create the additional idea.
Many thanks,
Jovana -
To not allow a credit card that expires prior of guest arrival to be able to confirm a booking
At times we have reservations from where at the moment of booking the credit card is valid, however it expires prior of their arrival.
We cannot accept reservations with an expired credit card since we then cannot collect payment. For security reasons we also do not prefer to take cc over the phone or by email. Is there is a way that the guest can get a notification that when they book their stay with us, the credit card will expire prior of arrival and to use a different card.30 votesHello from the Mews product team.
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. However, you can still increase the interest by upvoting to the item.
Thank you for sharing your suggestions.
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