Mews Operations (PMS)

Mews Operations (PMS)

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  1. Customers can choose to join the save the planet program, and therefor have no housekeeping services during their stay. We made this a product so customers can book the Save The planet program online. or front office can add it to a reservation. This product needs to be visible in the commander app. And if possible Housekeeping should be able to add the product during customers stay.

    4 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create a report per month of house use

    10 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  3. This possibility could help assigning buildings for housekeepers. very needed in resorts.

    13 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    Thank you for the feedback, we have set your request as one to be upvoted by the Mews community.

    Remember you can share a link to this request with your colleagues so that they too can upvote the request.

  4. Option to choose automatic housekeeping services to be applied on all bookings that has a stay for more than x days, such as towel change every x days and bedlinen every x days during a stay. Also the option to manipulate, add or move these services to other days. A report on all these services should be possible to access so that the housekeeping team can organize and plan the work volume for the upcoming xx days.

    56 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  5. It would be great if tasks and rooms could be assigned to housekeepers with one action. Instead of switching between "Space Status" page and "Tasks" page.

    2 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  6. I would like to be able to prioritise which spaces need to be cleaned first when assigning spaces to my employees.

    Please may you add the filters for example dirty departed and departing in space assignment form.

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Would be handy to set notes to rooms without marking them our of service.

    20 votes

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    idea to upvote  ·  1 comment  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  8. Housekepping departments can't use the app as it's not translated into Spanish and normally this staff is not speaking any other language.

    11 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  9. Currently if you have the mobile commander app installed and you are set to receive customer messages in Mews then you receive all messages as a notification on your phone from the mobile app. There isn't currently a way to toggle these notifications without just disabling the app from sending notifications entirely.

    5 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. 28 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add space status state Dirty (Legionella)

    17 votes

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    idea to upvote  ·  2 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  12. It would be helpful if the task section had the option to add pictures when creating a task. This is essential for both cleaners and maintenance team where having a picture that shows the issue is vital.

    45 votes

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    idea to upvote  ·  5 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  13. Many properties have different cleaning schedules based on space type or standard interval. Currently there is only a single housekeeping interval available in Mews, so additional customization fields could allow properties to choose more detailed procedures for their housekeeping assignment and scheduling.

    46 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  14. The Mews housekeeping application allows easy communication regarding the spaces being cleaned. However, unfortunately, if the application is being used by the housekeeping staff, those members also have access to the web interface, which includes reports and other sensitive information. Restricting this access could help protect your data and also give only information that is needed for each position.

    37 votes

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    idea to upvote  ·  4 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  15. Optional without CC until 6pm, then canceled automatically and CC required if you'd like to rebook

    6 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change all room status to a status in a single action. Restrict this with a user right, as only Admins should be able to perform this action.This will help our Implementations team when setting up of the property & in case of reconstructions. It takes quite a while to change 200 rooms to 'Out of order' and place a note in it.

    21 votes

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    idea to upvote  ·  4 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  17. Spaces can vary based on the type of beds that they are furnished with, which is often important for housekeeping to know. Adding support for different bed types and arrangements could help clarify assignments for your housekeeping staff and minimize confusion for guests.

    Support different bed types i.e. Twin, Double etc

    18 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  18. Providing a great experience often comes down to the very last detail, which is why little things, such as turndown service, can make a big difference in a guest's stay. As an additional space status, including turndown as part of your operations, could help add that special touch to guests' rooms during their stay.

    22 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  19. 11 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  20. 11 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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